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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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afiqsabri
post Sep 16 2019, 07:59 PM

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QUOTE(steamaccseller16 @ Sep 16 2019, 04:21 PM)
user posted image
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why no tethering
afiqsabri
post Sep 16 2019, 08:29 PM

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I am called here just to deliver my opinion on ONEXOX as I think it could be a major gameplayer in Telco provider in the future.
However after few months of trial... I switched back to other Telco due to simple reason which I will derive below. I have been using all 3 major Telco in Malaysia and ONEXOX could learn from them in one or two things imo.

1. Multi transaction - I didn't quite understand dedicated account and main account, I need to buy a whole bundle of internet (which is cheap compared to others) and need to subscribe again to use. Meaning there are 3 layers of transaction , (1) topup - (2) purchase season pass - (3) Subscribe desired capacity. I understand it can be carried forward...but please, if I am out of quota in level 3, I need to go back to level 2 to subscribe again. Why not make simplify them..."you get what you pay" style, any leftover can be carried forward.

2. Application - Please update it and simplify it, have a look on the Celcom and Digi , regardless of Prepaid and Postpaid...it is very convenient and simple to USE...( if I run out quota, can I still use the app to purchase data ?), you can sponsor the motor sports team, developing app is much cheaper I think...hire the fresh graduate.... biggrin.gif

3. For postpaid, please make it available in Maybank list of pay....

p/s

By the time I wrote this, I am not aware of latest development of ONEXOX...maybe they improved a lot....
hope all dealer can forward my concern to the CEO biggrin.gif

This post has been edited by afiqsabri: Sep 16 2019, 08:43 PM
afiqsabri
post Sep 16 2019, 11:18 PM

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QUOTE(UN1T3D @ Sep 16 2019, 10:33 PM)
laugh.gif

1. It's been like that for years ... no DA/MA issue for me ... I'm comfortable with how season pass works ... season pass all the way baby ...  if you want uninterrupted data then look for Black B89DB lar ...

2. Agreed. Their myxox app needs a huge revamp ... Been complaining to the dealers but they say onexox cannot do anything because XOX is the one doing the apps .... same goes with the website .... gives me a headache sometimes when looking for info ... both XOX and onexox websites lacks appeal and up-to-date info ...

3. Eh ... yours is preapaid or black ? or both ? Aiseh man ... use xox FAST to pay la .... easy and quick to pay there ...

smile.gif
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I just wanna have auto debit in my maybank...hassle free...like all my other bills...

This post has been edited by afiqsabri: Sep 16 2019, 11:19 PM
afiqsabri
post Sep 17 2019, 03:18 PM

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planning to go for black RM59/month...I just need to port in, get the sim card, pay autodebit through the app right...no need to subscribe data whatsoever....
afiqsabri
post Sep 21 2019, 03:14 PM

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Hi, I purchased season pass combo 333 minutes and 10gb internet , how do I use them using the app please...
afiqsabri
post Sep 22 2019, 12:30 AM

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QUOTE(Ngto @ Sep 21 2019, 04:26 PM)
If you are referring to Prepaid :-

For minutes, it will deduct automatically when you make the calls.

For data, just activate a portion from 10 gb season pass. Activate only the amount you think you will use for the month, because that active portion only last 30 days, can't c/f.  If finish before one month is over, just activate another portion for another 30 days usage.

Refer how to use the Black App posted a few posts up (post 5419) by Xinaixin.
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gratzie....got it done
afiqsabri
post Sep 23 2019, 07:27 PM

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just switch from celcom to onexox

at first , had some issue with maybank TAC number. I called Maybank, asked them to update the SMS gateway from Celcom to XOX and now its done.


XOX Black is nice, still a bit buggy on the connection, I received few connection timeout.
afiqsabri
post Sep 24 2019, 02:45 AM

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QUOTE(adiwarna @ Sep 23 2019, 08:11 PM)
Change the apn name?
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apn name onexox and celcom same right

afiqsabri
post Sep 24 2019, 12:15 PM

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QUOTE(adiwarna @ Sep 24 2019, 08:40 AM)
celcom apn is working on xox

but normally speed is better with xox apn

try set the apn name to xox
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What is the exact name of xox apn...

This post has been edited by afiqsabri: Sep 24 2019, 12:15 PM
afiqsabri
post Sep 25 2019, 01:22 PM

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can the owner of the postpaid of Black user purchase any of the happy hour etc etc
afiqsabri
post Sep 25 2019, 04:53 PM

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QUOTE(adiwarna @ Sep 25 2019, 04:14 PM)
can, the season pass can share with onexox prepaid too
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do they have expiry date ? say one month ?
afiqsabri
post Sep 26 2019, 02:45 PM

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hi...under my ID i have 2 number, I wanted to make autodebit for from the Selfcare website, do I need seperate SelfCare login or a single login consist of both number...
afiqsabri
post Jan 25 2020, 02:34 PM

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Please someone clarify from ONEXOX... I am currently working abroad and chose ONEXOX as my current telco for Malaysia.... just wonder... why would ONEXOX charge for my roaming sms... 23 sms for RM57....

No one use sms anymore....

Instead of paying RM 40+ per month I ended up paying more....


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afiqsabri
post Jan 25 2020, 06:31 PM

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QUOTE(xinaixin @ Jan 25 2020, 05:54 PM)
Hi,you can email to cs@onexox.my for enquiry or call Onexox customer service.

I don't think you'll get answers in this thread here based on many previous unanswered questions

unless there's Onexox veteran dealers willing to help you......hopefully......

Hope this will help and good luck.
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Thanks... this is helpful
afiqsabri
post Jan 26 2020, 02:44 PM

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QUOTE(xinaixin @ Jan 25 2020, 07:43 PM)
Hi, sms received overseas are free.Charges applied if you send sms when you are roaming.

Onexox prepaid users who work in singapore receive sms without any charges and they doesn't keep any credit in their prepaid acc.

Hope this will help.
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thanks for clarification, I may send some inquiries to them. There is no itemised billing on the SMS charges, just quantity and total amount to be paid.

This post has been edited by afiqsabri: Jan 26 2020, 02:47 PM
afiqsabri
post Jan 27 2020, 03:58 AM

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server is down or what, couldn't login by apps and website , are they the same to you guys ?
afiqsabri
post Mar 3 2020, 09:18 PM

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is there a problem with ONEXOX now for roaming, currently the cellular was on and off constantly....
afiqsabri
post Mar 5 2020, 03:46 PM

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hi, onexox got problem now area wakaf bharu and tumpat kelantan ? couldn't connect to the internet
afiqsabri
post Mar 8 2020, 08:19 PM

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can we activate xox esim while we are roaming. I found out this is not possible as I am currently experiencing. if it's true, I will not be able to receive any TAC request or any call during abroad.....


Update :

Aftew few tweaks here and there...finally it works......dayummmm....worry a bit....

This post has been edited by afiqsabri: Mar 8 2020, 09:19 PM
afiqsabri
post Apr 15 2020, 05:41 AM

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I'm facing a terrible ESim Roaming connectivity with XOX, sometimes on and off. Has anyone experienced the same with Esim in Malaysia ?

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