I did an online MNP to B59e plan yesterday but after the payment I got a 'purchase failed' message. I then received an email saying payment successful but did not received the email of eSIM QR code. Without a serial number I cannot proceed with the MNP verification or status check, so I called the customer service and got a case reference number. Until now I still didn't received the eSIM QR code but my money has been taken.

This post has been edited by TitaniumZ: Jun 21 2019, 08:07 AM

I'm on eSIM B59e plan and have another 2 XOX prepaid numbers under my son and daughter. Let say I share 1GB data to each of them, the data will be stored as season pass? Do they need to subscribe a data plan to utilise the shared data?

Is XOX network currently down in Johor Bahru?
My mobile internet is very slow since Monday and today even no internet wherever I go. Call 12273 but always line busy.

*Update: Finally able to connect 12273, confirm the internet data system is down but calling function remains ok.

This post has been edited by TitaniumZ: Sep 20 2019, 08:54 AM

So it's Celcom down
XOX piggyback on Celcom network so definitely sinking together.

This post has been edited by TitaniumZ: Sep 20 2019, 08:37 AM