I am only using this as my spare line to receive calls. My number is valid till Nov 2019.
If I top up 50 now, does this extend my validity ?

Sorry for late reply , does ONexox black B10 have those happy hour ? I read the website is RM10 for 1GB which I feel it's quite expensive.
Anyway to get more Data ?
I check for voice I can topup RM99 for 999 minutes but data I can't find any details

Anybody have experience over XOX prepaid Maybank TAC (SMS) while abroad, roaming?

Here is my experience last night
1) using M2u to get SMS TAC in Brunei. 2 TACs
2) each TAC has been deducted RM1. Total RM2
3) Only on the sim card to received the TAC (SMS), nothing else.

Isn't the first time bumping into "charging on received roaming SMS" with XOX. I encountered with 'premium SMS' I received at another New XOX line that I didn't subscribed to......XOX refunded it.

However, for this case, it is voluntary request bank's TAC so I wana know whether it was charged as Roaming SMS received or not?
As I aware, others telcos did not charge such? amyrite?
Anybody can advise on such, or have similar experience with m2u roaming TAC? TQ

OneXOX cannot receive TAC from Boost. why? tried 20x. can received TAC from Boost on Unifi Mobile number, but not OneXOX. am im alone? Called xox customer service, she said, should be able to receive TAC from any number since they do not block. she asked me to call Boost. But if i call boost, for sure, they will ask me to call xox since cannot receive TAC from xox only. so...

Some Onexox users do have this problems of receiving TAC from Boost even after several months.

And port out after this TAC problems have not been solved after calling Onexox customer service. :confused:

And ending up losing some customers. Should be taking actions to solve this TAC problems seriously.

Mine okay

So cannot solve the problem of Boost OTP not received?

I also have 2 Onexox prepaid that can't receive the Boost OTP.

Hoping that Onexox will take note and make improvement by solving this problem.

Have u report to customer service?

I have problem receiving uob otp before but problem solved. Follow up until success

You might get the wrong/inexperienced cs personnel

Try another time time to get another person to entertain your issue

What ! OMG ! Inexperienced Onexox customer service at 12273 ? 

Doesn't they were trained with knowledge and passed as customer service personnel before answering calls from customer ?  :confused:

Even trainees on the job should consult with experienced personnel before giving an answer,that's my experience with other telco when call their customer service.

This is my assumption based on my experience since 2014

Maybe the person is new staf

I guess u know turn over rate for call center job is high

Thanks for the info.  but recently Boost CS is quite unresponsive as informed by other forummers.  I'll try to email them.

their call in customer service in term of engaging to solve user problem are pathetic..favorite word..we will check ... and no zero zilch follow up with customer.. and customer care feedback through email uses canned answers...i provide them with all the necessary info for them to check still all seem blur...

I wana get advise on using xox prepaid as my car gps tracker.

1) anyone have similar experience of using the same? I wana use xox probably due to its long 28 months validity. Save cost.

2) If yes,how about using the car gps tracker overseas? Like in Singapore for example. Is it possible??

TIA

Does purchase of a 12 month validity start from the day you buy it or does it extend from your expiry date. I know Digi one year starts from the day you buy so I have to wait for the last minute to apply. I hope XOX is more user freindly and extend for the expiry date.

Guys, enlighten me please.

When I MNP, I get 28 months right... so if I buy voice 999 minutes for RM90, I get 999 minutes to use for whole 28 months?


yes

One more thing... if I shared data, minimum is 1gb? And how long is the validity for the 1gb for the receiver? How about voice?

Wonder if they will follow Digi since Telenor already owner of Axiata  aka Celcom .

You're lying...

I really hate onexox kept spamming sms for season pass. Since I had my son smartwatch connected to both me and my wife, 3phones and 1 smartwatch will surely ring whenever there's  SP happy hour.

Hello there,

If I'm not mistaken, the happy hour sms notification received is somewhat based on our previous purchase history. and current network load. Not everyone will receive it. Balancing the act is not easy as there are also many other customers who complained that they were not notified of happy hour offers ...

If you're bothered with the notifications then I suggest that you call CS @ 12273 and request to remove the desired numbers from happy hour notification list.

Thank you.

hi guys..
today i tried to reload rm50 from boost to my other xox number.. i tried 3 times still getting the error “something went wrong, pls try again later”..
anyone had this issue before? how long should i wait to try again?

After see so many comment and feedback seem like the otp issues is a unsolved problem for xox.

I park one number in xox due to it long validity and thinking to port in my main digi line to xox as well since long validity is more important than data for me as I have unlimited unifi air data with me.

My digi main line is to receive otp. I cannot imagine if one day need perform transaction or other task in either Malaysia or oversia but stuck with otp.

LOL. I guess will just stick to digi to avoid problem. Hope xox will look into this matter seriously. This will limit user as long as it remain unsolve. Regardless of sms gateway or whatsoever, xox need to find a way to solve it and not put the blame on others if they want to growth telco business.

Can the XOX eSim be used in iPad Pro 10.5 (2017)? It also supports eSim but not listed as supported device in the list.

I'm currently having OneXOX prepaid. This plan cannot MNP to eSIM? Does the eSIM have Season Pass? I only want to subscribe to 500mb/monthly data.

Hi, I cannot get OTP from XOX while try to register Boost. This is a new e-sim I just get yesterday. What is the problem?