Hmm .....
1. Again, typical misconception on OTP / TAC problem ...... most of the time this issue is a 3rd party gateway problem where onexox/xox does not have any control ...
2. Better line coverage and speed ? Dream on ... MVNO depends on their principal MNO ... if celcom tower gets borked somewhere and cause congestions then onexox cannot do much and must rely on celcom to fix it .... just like when a fiber cut happened not too long ago in the northen area ... all MVNO was affected then ...
3. I overheard some dealers talking over teh tarik that onexox targets 7 million subs for 2020 ..... I'm thinking that's probably the magic number for xox to become MNO and have their own towers ? .... but then again for a company with NOT a deep pocket I don't think being MNO is possible ..... just the spectrum license will sink them ...
Wake up and face reality ... there is no telco that is able to provide 100% satisfaction guaranteed ...
Onexox is an MVNO that provides reasonably good product at a reasonably good price and able to cater for low-to-mid usage consumers. Their black product is quite competitive with unlimited calls and data buffet up-to 100GB ...
The otp / tac is a 3rd party gateway issue. As
zher 4883 already pointed out that onexox is not to be blamed .... but then again ... the general public is fickle minded and most doesn't like to read long paragraphs and wouldn't want to understand the real issue .... and the vicious cycle repeats itself ....

Well explained regarding the OTP/TAC there. It really irons out a lot of misconceptions users have and constantly blaming the telco's. 👍✌