22.  What happens if I don’t top up my account?
Your account will be barred. If you don’t make a top up after 30 days, then you will be blocked. If you still don’t make any payment after another 30 days, then your account will be terminated.

So, do remember to top up your account from time to time to avoid any inconvenience!
https://onexox.my/faq/details/onexox-plan-faq

Hi,if you didn't make any top up after 28 months validity,your line will be in "BARRED" status for 30 days and then will be in "Blocked" status for 30 days.

If you still didn't top up upon reaching 30 days of "BLOCKED" your line will be terminated.

You can't make call,sms and use data when your line status is "BARRED" but can receive calls and sms.

In "BLOCKED" status all in/out calls and sms are restricted.

If you top up or purchase 1 year (365 days) validity your line will be active for 365days and you can make calls,sms and use data if you have minutes,sms and data

in your season pass account within these 365 days.

You also can make calls and send sms using the credits in DA/MA account within these 365 days if your minutes/sms in season pass are use up .

Every RM1 top up will extends 1 day validity from expiry date for active line.

Hope this will help.

It should be barred starting from 5 April 2023.

Any query you can call customer service at 12273 free call from your Onexox/xox line.

Hope this will help.