The banks, and ppl have been very lax in how they regulate this. ..in the past, you don't even need a boarding pass to enter the lounge...so many people abuse it by using it as free meals....
And ppl don't really care, and every entry is income for them...so they will allow your friends to enter by swiping your cards too....
For banks with restricted annual entries, it's not too bad, they know their commitment is within the numbers allowed....
It was a big problem with Ambank cards...as they allow unlimited entries....after they removed the 3 times swipe requirement....
They realised this, and reintroduced restrictions, this time spend of at least rm500 per entry....and removed the much abused land side lounges in KLIA2....
And now they further tighten the rules, restricting to only 5 entries a year, unless you are Signature status....
To me, the best card, win win for all will have the following conditions:
1. Free for life
2. No restriction for entries. I don't mind clearly defined limits in number of times you are allowed, whatever....but trying to consciously keep track of spending as a condition is a no no...
3. Supplementary cards also allowed to enter... seriously banks want the customer to enter and leave his wife/children outside?...
4. Broad range of lounges in the list....all local airports should be included (Ambank went overboard here in removing pen and Borneo)...
There is unfortunately no card that satisfy all these now....if the banks are serious about keeping premium customers, they should get feedback from their customers and should introduce a card like this....
Premium customer means you need to have few million deposit with them or spending more than a million per years, otherwise bank won’t provide this at their own cost.