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Credit Cards Hong Leong Bank Wise Credit Card V8, 10% Cashback , Up to RM100 per month

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Kadaj
post Dec 1 2022, 09:40 AM

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QUOTE(skty @ Nov 30 2022, 09:58 PM)
wow Hong Leong is really bad.

want to top up my eWallet but HLB keep blocking the transaction.

want to call customer service but they are not available after 6pm.
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HLB customer service is not 24/7? ohmy.gif
Then how to report scam, fraud or lost card if it happened after 6pm after working hours?

This post has been edited by Kadaj: Dec 1 2022, 09:51 AM
Kadaj
post Dec 1 2022, 09:45 PM

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QUOTE(skty @ Dec 1 2022, 10:41 AM)
just say bank blocked the transaction.

this is not the first time. Always block and always need to call to unblock.

only thing is didn't realize after 6pm no more entertain request.
fraud and lost card still can lodge after 6pm.

other request cannot.
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So have you called the CS after that?
I wonder what did they reply.

Will the same issue happen again in future?
Kadaj
post Dec 2 2022, 04:08 PM

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QUOTE(ClarenceT @ Dec 2 2022, 04:05 PM)
I only top up TNG wallet (not saved card method) I got online CB every month. Use TNG wallet to pay Lazada transactions if you want 100% sure.
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Any difference between TNG ewallet saved and not saved card method?

This post has been edited by Kadaj: Dec 2 2022, 04:15 PM
Kadaj
post Dec 2 2022, 05:01 PM

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QUOTE(ClarenceT @ Dec 2 2022, 04:17 PM)
Not saved card: Go through OTP verification so Online.

Saved card: TNG Digital debit your account without going through online verification, not online for other CCs (Not sure for HLB Wise). It is direct/auto debit, fast processing or may charge later.

P/S: for Boost, ShopeePay, Lazada Wallet, Grabpay, currently they are still very kiasi will go through online verification (old method, no need OTP) for "saved card" option, so still considered "Online" for the time being (subject to change in the future).
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Thanks for explanation!! thumbsup.gif
I didn't see this info in any CC terms and conditions before.
Kadaj
post Dec 5 2022, 12:52 PM

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QUOTE(Darren @ Dec 5 2022, 12:47 PM)
every promo period have their own period quota....
make sure to spend early since the quota is FCFS....
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For PBB if the total budget for a campaign is RM 120,000 and for 3 months.
They will split it into RM 40,000 x 3 months.

But I assume for HLB doesn't split as I don't see such term in their TnC.
Kadaj
post Dec 24 2022, 01:22 PM

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---deleted---

This post has been edited by Kadaj: Jan 1 2023, 05:43 PM
Kadaj
post Feb 21 2023, 10:45 PM

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QUOTE(Human Nature @ Feb 21 2023, 07:42 PM)
The Windmill Station has 20% off ala carte till Sept for HLB cards
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Does the discount reflect on the bill immediately or it will only shows on card statement when transaction posted later?
Kadaj
post Jul 24 2023, 10:00 PM

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QUOTE(loonsave @ Jul 24 2023, 05:13 PM)
Since this promotion extended, I have a question on the spending period.

user posted image

If my card approved before 31 July, in order to eligible for the 8% CB,

First month spending between 1 Aug 2023 - 30 Sep 2023
Second month between 1 Oct 2023 - 30 Oct 2023
Third month between 1 Nov 2023 - 31 Nov 2023

Is this correct?
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Approve in July, first month spend in Aug or by Sep.
2nd month is the following month of first month.
3rd month if the following month of 2nd month.

As simple as that.

You believe someone tell you no, you can't spend the card for 1 month?
Why would bank penalty customer instead of encouraging customer to spend as fast as possible so the bank can earn profit from transaction too?
Kadaj
post Jul 24 2023, 10:12 PM

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QUOTE(loonsave @ Jul 24 2023, 10:07 PM)
I also found it weird, but it's strange they use Sep but not Aug in their TnC.
I will call them to find it out.
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They are giving one more month for buffer in case some people receive card late, more than one month. or any other reason they don't spend in Aug, because they spend their time oversea for one month etc.
So they still eligible in Sep if not Aug.
Kadaj
post Jan 5 2025, 12:05 AM

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QUOTE(MGM @ Jan 4 2025, 11:27 PM)
Why 1500 when minimum spend is 500?
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There is a revision that the bank has raised the minimum spending from RM500 to RM1,000 starting from this month.

https://www.hlb.com.my/en/personal-banking/...1-jan-2025.html

 

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