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Laptop not charging problem, Need help
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TSeateat
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Jul 14 2016, 08:43 AM, updated 10y ago
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New Member
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Guys. I need your help.
I was working on my laptop yesterday and suddenly there was a loud lightning as was raining heavily. Next thing I know was a fuse triped in my house and my laptop was turned off as I did not attach the battery.
I found out that my ac adaptor is not working later as the led light is off . I can power up my laptop using battery.
I use another ac adaptor but it will not charge my laptop and battery and I can't turn on the laptop without using the battery.
Do you think the lightning burned the charging port of my motherboard? Or anyone have experience in this?
Thank you very much
This post has been edited by eateat: Jul 14 2016, 08:44 AM
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damakarjuna
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Jul 14 2016, 08:55 AM
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lucky only charging port.. some other case, mobo kaput.. future, if raining and got lightning, better use battery only..
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myway1985
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Jul 14 2016, 09:15 AM
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Better ur AC fused...try plug in other thing see working or not
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TSeateat
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Jul 14 2016, 09:45 AM
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QUOTE(damakarjuna @ Jul 14 2016, 08:55 AM) lucky only charging port.. some other case, mobo kaput.. future, if raining and got lightning, better use battery only.. Is charging port easy to repair? How to check to confirm the charging port kaput?
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TSeateat
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Jul 14 2016, 09:46 AM
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New Member
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QUOTE(myway1985 @ Jul 14 2016, 09:15 AM) Better ur AC fused...try plug in other thing see working or not I tried using other ac adaptor ...but can't power up the laptop ...
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myway1985
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Jul 14 2016, 09:49 AM
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QUOTE(eateat @ Jul 14 2016, 09:46 AM) I tried using other ac adaptor ...but can't power up the laptop ... i means other electric applications... mayb the plug itself fused
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TSeateat
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Jul 14 2016, 09:51 AM
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QUOTE(myway1985 @ Jul 14 2016, 09:49 AM) i means other electric applications... mayb the plug itself fused Yes... tried that too... No problem with the plug.
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myway1985
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Jul 14 2016, 10:00 AM
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QUOTE(eateat @ Jul 14 2016, 09:51 AM) Yes... tried that too... No problem with the plug.  still under warranty? wat brand? if dell u can claim..
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TSeateat
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Jul 14 2016, 10:07 AM
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QUOTE(myway1985 @ Jul 14 2016, 10:00 AM) still under warranty? wat brand? if dell u can claim.. Oh...no warranty already lo... Is a 6 years old laptop. But it is still functioning well and it is a premium one.. So I was thinking to repair it if it is cheap to repair...is a hp mobile workstation
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myway1985
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Jul 14 2016, 10:10 AM
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QUOTE(eateat @ Jul 14 2016, 10:07 AM) Oh...no warranty already lo... Is a 6 years old laptop. But it is still functioning well and it is a premium one.. So I was thinking to repair it if it is cheap to repair...is a hp mobile workstation well. the old hp was good.. the new 1 like lenovo grade de... u can send to linear channel to repair.. my fren shop. very cheap there... in kuchai lama if u wan to buy new workstation i hv 2 new mobile precision m5510 n m7710.. both on 30% discount
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TSeateat
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Jul 14 2016, 10:25 AM
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QUOTE(myway1985 @ Jul 14 2016, 10:10 AM) well. the old hp was good.. the new 1 like lenovo grade de... u can send to linear channel to repair.. my fren shop. very cheap there... in kuchai lama if u wan to buy new workstation i hv 2 new mobile precision m5510 n m7710.. both on 30% discount Thanks a lot.. Let me verify the problem with my laptop now.. And will decide later whether I should repair it or buy a new one. Do you have a address of your friend's shop? I had two hp business laptop so far.. Personally I feel the quality drops a lot... This mobile workstation i bought already had 2 motherboard replaced, 3 hard disk replaced and some other smaller issues. Luckily all these were covered by warranty. I probably will stop to invest into premium laptop paying double the price as the quality now so so... Haha... But I can't deny that HP does provide very good warranty services for the business laptop This post has been edited by eateat: Jul 14 2016, 10:26 AM
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myway1985
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Jul 14 2016, 10:27 AM
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QUOTE(eateat @ Jul 14 2016, 10:25 AM) Thanks a lot.. Let me verify the problem with my laptop now.. And will decide later whether I should repair it or buy a new one. Do you have a address of your friend's shop? I had two hp business laptop so far.. Personally I feel the quality drops a lot... This mobile workstation i bought already had 2 motherboard replaced, 3 hard disk replaced and some other smaller issues. Luckily all these were covered by warranty. I probably will not invest into premium laptop paying double the price as the quality now so so... Haha... But I can't deny that HP does provide very good warranty services for the business laptop use waze search linear channel.. easy find only u familiar wif kuchai lama? dell good service for all range.. haha u can check my raya sales post my raya sales
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TSeateat
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Jul 14 2016, 10:28 AM
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QUOTE(myway1985 @ Jul 14 2016, 10:27 AM) use waze search linear channel.. easy find only u familiar wif kuchai lama? dell good service for all range.. haha u can check my raya sales post my raya salesThat's cool... Thanks a lot . . Will check your raya post now... Have a good day
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myway1985
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Jul 14 2016, 10:30 AM
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QUOTE(eateat @ Jul 14 2016, 10:28 AM) That's cool... Thanks a lot . . Will check your raya post now... Have a good day latest mobile precision.. no 1 here carry it
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shirogawawa
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Jul 14 2016, 07:05 PM
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QUOTE(eateat @ Jul 14 2016, 10:25 AM) Thanks a lot.. Let me verify the problem with my laptop now.. And will decide later whether I should repair it or buy a new one. Do you have a address of your friend's shop? I had two hp business laptop so far.. Personally I feel the quality drops a lot... This mobile workstation i bought already had 2 motherboard replaced, 3 hard disk replaced and some other smaller issues. Luckily all these were covered by warranty. I probably will stop to invest into premium laptop paying double the price as the quality now so so... Haha... But I can't deny that HP does provide very good warranty services for the business laptop which model of HP business laptop need replace so many times the parts ?
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TSeateat
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Jul 14 2016, 07:49 PM
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New Member
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QUOTE(shirogawawa @ Jul 14 2016, 07:05 PM) which model of HP business laptop need replace so many times the parts ?  :confused:  Elitebook 8440w mobile workstation. One of the problem with the motherboard is the audio Jack do not function after a while and they will replace it with a new motherboard. The third motherboard I am using still having the same problem.
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shirogawawa
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Jul 14 2016, 08:02 PM
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QUOTE(eateat @ Jul 14 2016, 07:49 PM) Elitebook 8440w mobile workstation. One of the problem with the motherboard is the audio Jack do not function after a while and they will replace it with a new motherboard. The third motherboard I am using still having the same problem. probably the board design fault
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TSeateat
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Jul 14 2016, 08:08 PM
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New Member
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QUOTE(shirogawawa @ Jul 14 2016, 08:02 PM) probably the board design fault  Ops.. Mistake... It is the microphone Jack...
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guysmiley
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Jul 14 2016, 08:09 PM
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working on laptop with charger connected is actually not good. as what happened to you. people say to detach battery because replacing battery is expensive.
safest way for your laptop and yourself is to work on battery and only charge when low on batt.
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shirogawawa
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Jul 14 2016, 08:12 PM
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QUOTE(guysmiley @ Jul 14 2016, 08:09 PM) working on laptop with charger connected is actually not good. as what happened to you. people say to detach battery because replacing battery is expensive. safest way for your laptop and yourself is to work on battery and only charge when low on batt. its ok if with surge protector UPS
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