GEMFIVE 11STREET QOO10 ZALORA ENSOGO TAOBAO EBAY, version 4 
Jul 22 2016, 06:10 PM
QUOTE(blahbleh @ Jul 22 2016, 03:45 PM)
Update for my case:
Skynet is still keeping mum, no answer, no calls, no apology from them, nothing. I contacted the merchant and they agreed to issue another unit. Picked up the unit at Lowyat Plaza today and the PIC (Mr. Lee), a friendly and helpful guy did a good job on supporting me + issued a new unit. He said for the past 3-4 weeks, there are around 4-5 units of TV had been missing from SKYNET!
As of now, the tracker in Skynet is still showing as "Departed to HUB", same status since 15/07.
Guys, be careful if your items are shipped out with Skynet as the delivery company. You have to continuously check for the status and if there's a gap, contact the customer service(even though nothing much they could help, kinda useless) and report it to merchant. Try to resolve it with the merchant instead of going to GEMfive directly.
Again, kudos to Mr. Lee from Desa Home@Low Yat Plaza.
Kena like this yesterday. Skynet also. Call from 12PM up till 4 PM nobody pick up. Go there to check item since tracker shows "Delivery Delayed. Contact Local Office or something" and found the staff lepak outside chatting. Bloody hell....Skynet is still keeping mum, no answer, no calls, no apology from them, nothing. I contacted the merchant and they agreed to issue another unit. Picked up the unit at Lowyat Plaza today and the PIC (Mr. Lee), a friendly and helpful guy did a good job on supporting me + issued a new unit. He said for the past 3-4 weeks, there are around 4-5 units of TV had been missing from SKYNET!
As of now, the tracker in Skynet is still showing as "Departed to HUB", same status since 15/07.
Guys, be careful if your items are shipped out with Skynet as the delivery company. You have to continuously check for the status and if there's a gap, contact the customer service(even though nothing much they could help, kinda useless) and report it to merchant. Try to resolve it with the merchant instead of going to GEMfive directly.
Again, kudos to Mr. Lee from Desa Home@Low Yat Plaza.
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it baited my click
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