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 Innacomm RGX4400 UniFi Router, Voted Best Free Router 2016 by me

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Dyson Jin
post Feb 23 2017, 11:13 PM

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QUOTE(dude06 @ Nov 27 2016, 01:01 PM)
Guys..

Need help here..Was thinking to search around but not much info as stated by TS. My wifi keep disconnecting even when connected and using it for browsing and youtube by my kids. Initially I set it to dual 5 and 2.4 but since my kids tab and phone is older generation..unable to connect at all for 5ghz. I thought it must be the dual wifi that cause the unstable connection and I disable the 5ghz and only turn on 2.4. It is still the same and keep disconnecting after few mins..sad.gif. Have no problem with the desktop coz it is running on LAN.

I am force to use back the old Dlink DIR615 in order to make sure all the wifi connection at home is stable.

Need help and suggestion here.

Thanks in advance 

smile.gif
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i think i have the same problem as u..

My whole family phone when connected to wifi 2.4 or 5ghz,when open youtube,it will loading but need wait for 30seconds for the video to be load...then
I need to turn off my phone wifi and reconnect back to have smooth connection,but after 1-2minits..the problem arise again..need wait 30seconds for video to be load..same goes to instagram...i scrolling scrolling,suddenly it loading and have to wait 30seconds for the pictures to be loaded again..then after few minits..the problem occur again..then wait 30seconds again..then smooth again..then need wait 30seconds again...it like the line sent data to server but the server slow to respond to our phone..all apps is the same..we have to wait a while to get smooth connection,then after few minits..we have to wait a while again to get smooth connection..
my router is rgx4400..do u guys think is router fault?or some settings need to be adjusted?
wifi on laptop no problem,lan cable on my desktop no problem..but only phone wifi got problem..

This post has been edited by Dyson Jin: Feb 23 2017, 11:23 PM
Dyson Jin
post Feb 24 2017, 12:01 AM

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QUOTE(soonwai @ Feb 23 2017, 11:37 PM)
I must say I don't think I've ever had that problem. I use an iPhone 6s and connect to the RGX4400 at 5Ghz. The RGX4400 is actually at a coffee shop so the longest I've used it is 2 hours. No problems so far. The difference from stock configuration are:
• Turned off ipv6. So running ipv4 only.
• Disabled IPTV (Owner won't mind since there's no TV connected)
• Disabled TR069
• Changed QOS to "Web First"
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well..changed dy,it still the same..i think i should make a complain dy..router not even 1year yet..
Dyson Jin
post Feb 24 2017, 09:12 AM

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QUOTE(soonwai @ Feb 24 2017, 08:22 AM)
In that case, better complain and get a new router. Ask for the TPLink if possible. The DLink 850L also not that great.

The problem you mentioned happens on both 2.4GHz and 5GHz? Or just 2.4GHz.
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both 2.4 and 5ghz..
my friend using same router his router no prob,i connect with it..smooth connection,no loading or buffering..straightaway load..
but my router need loading and buffering.. sad.gif
ok i will complain asap...
Dyson Jin
post Mar 5 2017, 01:40 PM

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QUOTE(Victor3010 @ Mar 5 2017, 01:23 AM)
I have the same problem too.. Did you get yours replaced?

I wonder if both silver colour  Fibre Termination Unit and rgx4400 are problematic
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not yet as i'm working..busy life..
but soon i will call them to replace the router..
it so annoying,i went to my friends house no issue too with their stock tm router..unifi..

 

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