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 Internet pass validity, Validity confuse

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TSteehuiyu
post Jun 27 2016, 02:04 PM, updated 10y ago

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Dear Hotlink customer service,

My main account expired on 27 June 2016, after that I did not activate my main account yet.

I subscribed internet pass 2GB for 30 days, It will be renewed on 14 July 2016, this subscription come with unlimited free social chat.

My question is, on 28 June 2016, can I enjoy unlimited free social chat?

On weekend, can I still enjoy 2GB free FAST internet while my main account is not activated yet?

Regards,
Kenny Tee
elliotching
post Jan 9 2019, 12:13 PM

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Somebody answer this please
RDoe
post Jan 9 2019, 07:54 PM

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Joined: Jul 2015
QUOTE(teehuiyu @ Jun 27 2016, 02:04 PM)
Dear Hotlink customer service,

My main account expired on 27 June 2016, after that I did not activate my main account yet.

I subscribed internet pass 2GB for 30 days, It will be renewed on 14 July 2016, this subscription come with unlimited free social chat.

My question is, on 28 June 2016, can I enjoy unlimited free social chat?

On weekend, can I still enjoy 2GB free FAST internet while my main account is not activated yet?

Regards,
Kenny Tee
*
QUOTE(elliotching @ Jan 9 2019, 12:13 PM)
Somebody answer this please
*
Not sure if you're aware, but that's a post from over 2 years ago. Anyway...

An inactive line (during its grace period) normally can only receive calls and text, cannot call/text out and cannot use any data too.

So basically, in order to use data packages (whether free or paid), the line has to be activated.
hashtag2016
post Jan 19 2019, 03:25 PM

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QUOTE(RDoe @ Jan 9 2019, 07:54 PM)
Not sure if you're aware, but that's a post from over 2 years ago. Anyway...

An inactive line (during its grace period) normally can only receive calls and text, cannot call/text out and cannot use any data too.

So basically, in order to use data packages (whether free or paid), the line has to be activated.
*
yes for newer plan (fast plan, red plan)..
older plan can only buy the data packages while the line still active, and still can use the remaining quota of data plan after the line in grace period(In-active). Notice: Insant PPU charge if out of quota..

This post has been edited by hashtag2016: Jan 19 2019, 03:26 PM

 

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