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Tech Support [Guide] Recovering PPPoE Password from Router

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kkm
post Jul 15 2019, 05:43 PM

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QUOTE(GTR @ Jul 15 2019, 12:55 PM)
Can I request TM for the PPPoE password now but only configure new router maybe 5 days later? Is there time limit to 'use' the new password? Will I lose unifi connection after new password sent and activated by TM?

Wanna request the password in advanced b4 arrival of the new router
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Apparently they will reset your pw and sms the new one to you. I suppose that's the new pw, shouldn't be a time limit, don't think TM is so rajin to follow up after that.
kkm
post Mar 18 2022, 01:51 PM

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QUOTE(doublecool @ Mar 18 2022, 08:58 AM)
Guys, for unifi, if you are changing new router, you need to reset the ppoe password by calling them/live support, if not it will not work by using the old password on new router
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Where did you get this info from? I've changed router multiple times, including sometimes reusing an old router for a while. Never had to reset the password...
kkm
post Mar 19 2022, 09:45 AM

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Unifi doesn't issue you the new credentials immediately, you may have to wait a day or two.
If you search around, there are methods to recover your existing pp/oe ID and PW if your old router is still connected.
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