Official TM ÜniFi High Speed Broadband Thread V26
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 Jun 21 2016, 12:44 PM
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#1
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Newbie
3 posts Joined: Mar 2015 
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[Want to share my experience]
Yesterday, i got my 1st unifi bill's, while i go through my bill, i noticed that TM charges my phone call that i make to my mother's home which is happen to have TM Fixed Line. As far as i am concern, a new unifi subscriber entitled a free 600 minutes voice call.  So, this morning, i called their customer service and clarify this matter with them. Fortunately, the charges will be reimbursed to my next month bill.  |
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Jun 22 2016, 10:55 AM
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#2
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Newbie
3 posts Joined: Mar 2015
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QUOTE(kebeckham7 @ Jun 21 2016, 06:42 PM) clarifies with them to reactivate back your free call option...that happen to me during april and may bill, for june bill no more unbill call charge. after they reactivate the plan, no more charge seeing in my occ unbill. Whoa!!   april and may? thats two month charges..i might call them soon to follow up my report  |
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