I got RM179 offer a few times, kept rejecting. They never gave RM169 though.

Then last week they gave free upgrade to VIP10. No complaints man. Most importantly I don't spend more.

Bro dont mind what number u call for the free upgrade. Myself also want to try my luck rather than waiting bcos my contract is over 3years n still no news yet.tq

unifi just called me offer 30mbps RM179 (exclude gst).
I forgot to ask about upload.
is that will reduce to 5mbps?

While the TM technician in my house in this morning, I asked him about the news that VIP5 free upgrade to 10Mbps without additional charges. He said it is randomly select customer to get the upgrade, primary for those already completed their 24-months contract will be selected.   
Is this true for those already received free upgrade already completed their contract?

My contract not yet finished  , will hope to get free upgrade to 10Mbps after end of this year.

Sorry, I dont have any Lan cable for testing. Have to buy quite a long cable to test it from my pc to the living room. Think I should buy the Lan cable to test first? Or just skip and get a new router?
Sry, newbie here. What is VDSL and what do u mean its not good? Care to enlighten me up or share some info?
Feel you but at this moment, this is the only option that I have. Phone line is next to the socket and hiring another technician seems like a messy paperwork for my condo mgmt. Anyway, I'm using a plug in circuit breaker so it should be ok to stop any electricity issue.

Yes, just upgraded to 30mb with a renewed 2 years contract around 1-2 month ago. Thanks for the recommendation of DIR-850L router. WIll also have a look at Asus RT-N12HP.

All in all, from your point of view, would replacing a new router solve my issue?

Have you tried turning off and on your BTU/modem? Sometimes speed is already increased despite no notification from their side.

this.

i called them and asked for upgrade. got it the next day while their SMS came like 4 days after that.

or just call 100 then

I used to get 32Mbps too... Even my friend in Cheras area is still getting 32-33Mbps.

Luckily me LAN and WiFi also consistent. I'm a pure WiFi user though.

Good thing is my YouTube's speed is maxed out, much more than my Speedtest's result.

1080p video.

Accurate for some while not for some.
Mine is not accurate when my contract should be refreshed last year after I upgraded to 30Mbps but it still captured as 2014 when I upgraded to VIP10. So, it is not accurate.
CS will have your information, if you want to know, you can check with them.

If warranty over, they will charge for it. But I recommend to buy yourself a router from outside instead of buying with them.