hye, im on 20mb pack, my unifi, keep dc itself, for 5min every hour or so, hard to play game, any solution? common prob? or just me

Just when I thought my decision to subscribe to Unifi would not be that bad after all despite the fact that I'm paying a ridiculous price for 30mbps internet and an average Hypptv service, I get hit with this pile of shit by TM. I subscribed on April and just when I thought I'll willingly pay more for the better channels on Jumbo pack instead of the shitty Varnam pack and decide to go ahead with the upgrade in June, TM drops this shitty bombshell requesting me to pay an extra of RM 342(miscellaneous fees) in this month's bill for terminating my Varnam pack subscription and upgrading it to the Jumbo pack. What kinda fuckery is this by TM? Literally daylight robbery. Is there anything I can do to dispute this? I will not bend and let TM screw me over for upgrading my pack.
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