QUOTE(raynman @ Aug 30 2016, 09:54 AM)
Your discount is for something else BEFORE Unifi Advance30, so it is not applicable to users who upgraded from VIP5 to Advance30 during the promotion period.
Hmmm.... when I first took up Unifi 5Mb, I got a special RM20 discount. During the unifi advance 30 promotion, RM179, my RM20 special discount remains.
TM says it will carry forward so long I continue as TM loyal customer.
I do agree, nothing is perpetual. It has been years since.
As for "not applicable to users who upgraded from VIP5 to Advance30 during the promotion period", I'm the same case with Xefron.
So everyone just chill, companies in Malaysia lack integrity and honoring commitments. The people who you spoke to will just tell anything you want to hear so long it's not too ridiculous that you go report them. Same case with Maxis.
So it's always who you ask, how you ask, what you ask and when you ask it makes all the difference.