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 Official TM ÜniFi High Speed Broadband Thread V26

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mztang52
post Jul 22 2016, 05:13 PM

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QUOTE(awiekupo @ Jul 22 2016, 03:58 PM)
Special thx to @mztang52 for the valuable tips. Problem solved and very happy with the result!

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Good to hear that.
mztang52
post Jul 22 2016, 09:55 PM

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QUOTE(SilentForever @ Jul 22 2016, 10:13 PM)
I am still kind of a LAN person. I was certain that he will get at least 20-25mbps haha.
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LAN? For short distances, you don't use LAN. I think you are brain washed by someone, if not why do you always think of LAN? It's time to wake up bro! LAN is used when the WiFi is congested/too far away from the WiFi. When you don't have problems with that, you can easily receive the max speed.

This post has been edited by mztang52: Jul 22 2016, 09:55 PM
mztang52
post Jul 22 2016, 09:56 PM

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QUOTE(KKW @ Jul 22 2016, 09:54 PM)
Astro channels will be removed from HyppTV..

Source
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It is Astro's trap. Don't fall in it!!
mztang52
post Jul 22 2016, 10:10 PM

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QUOTE(amirudin920927 @ Jul 22 2016, 11:01 PM)
Amik la ASTRO amik! hahaha.. More channels with hypptv soon..
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LOL. I will rather watch MYTV's channels instead of watching hypptv. WASTE OF TIME.
mztang52
post Jul 22 2016, 11:24 PM

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QUOTE(ad2000 @ Jul 22 2016, 11:49 PM)
what's wrong with using Lan for short distances? WiFi congested?  blush.gif I choose Lan over wi fi even though my router is about 2 meters away from my desk and certainly I am not brain washed  biggrin.gif
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Why?
mztang52
post Jul 23 2016, 07:37 AM

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QUOTE(djhenry91 @ Jul 23 2016, 01:40 AM)
even short distances i still use lan even my android box..my condo,wifi fully congested
only u need to wake up la..
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Lol. Am staying terrace house mah... Who knows you are staying in condo?
mztang52
post Jul 23 2016, 09:30 PM

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QUOTE(Kokokrunch_1 @ Jul 23 2016, 09:13 PM)
guess some of us might have this issue.
i'm getting slow speed connectivity in my room. Mine is a normal double storey house & the modem/wifi is at the living room.  sweat.gif
anyway to speed things up?
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Please place the router in the middle of your house and put it on a table, do not put it in cardboard/wardrobe.
mztang52
post Jul 24 2016, 12:11 PM

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QUOTE(Kokokrunch_1 @ Jul 24 2016, 11:50 AM)
haha i don't think that setup is gonna work  sweat.gif
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Never say it doesnt work when you never try it before. I helped a lot of people with this method and guess what? It works.
mztang52
post Jul 24 2016, 10:15 PM

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QUOTE(Kokokrunch_1 @ Jul 24 2016, 10:56 PM)
i'm sure it works. But i don't think the setup works well at my home  smile.gif
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Ok. But what is your electricity curcuit phase type? If it is 3 phase circuit, power adapter wont work at all.

This post has been edited by mztang52: Jul 24 2016, 10:16 PM
mztang52
post Jul 25 2016, 10:36 PM

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QUOTE(jack2001 @ Jul 25 2016, 11:33 PM)
What happened to their International routing, cable putus again arr?

EDIT: Unfi Advance 30
EDIT 2: Server is Singtel.
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Maybe this time server bocoh kerana terlalu banyak customer. Hahaha
mztang52
post Jul 27 2016, 05:14 PM

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QUOTE(Denyas @ Jul 27 2016, 06:06 PM)
Seems like need to force them. I request on call they say will send my account to wat wat department to review for upgrade. Need to be harsh i guess.
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Actually they can approve it immeditely by asking thier manager. I think the reason why they say need to wait for what department maybe is because the staff doesnt like the way you talk. Dont be harsh next time.

This post has been edited by mztang52: Jul 27 2016, 05:14 PM
mztang52
post Jul 27 2016, 07:10 PM

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QUOTE(cskean @ Jul 27 2016, 07:16 PM)
Nope, no sms or call. I just walk in directly into TM Point.
Well, I think it depends on the person whether wanna help or not. My 1st try was on phone with CS, they also tell me only selected customer get this offer. I then ask them, how does one qualify as a selected customer. Prompt payment, have been long enough with TM and bla bla bla. My VIP contract was ended on 2014, and all the while the payment is by CC. So I counter them back, and end up they ask me to try at TM Point~
Indeed, the lady at the counter just turn her back & ask someone else(I presume is higher level people), immediately I got the offer. And the upgrade was done in less than 5hrs time.
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Good to hear that.
mztang52
post Jul 27 2016, 07:13 PM

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QUOTE(anfieldude @ Jul 27 2016, 07:52 PM)
Wonder if anyone is experiencing what I am experiencing.

Was on 30Mbps line for a few months. All was ok. Fast.com which is direct connection to netflix server was showing me download speeds of 25Mpbs and usenet downloads would easily max out to 30Mbps. All this with the unifi router DIR-850L.

I upgraded to 100Mbps and the problems started. 1st couple of days easily got 50-70Mbps in Fast.com and usenet downloads were close to 80Mbps. Then during Raya all went crazy. TM speedtests that were 100Mpbs dropped to 85Mpbs and now usenet downloads seem to slow down to not more than 28Mbps. This even after numerous resets.

Lodged a complaint and they sent someone over. Turned out the router was the problem. The reconfigured at their side and with old Dlink 850L max we could get was 85Mbps and when he changed to RGX4400 speeds were back to about 95Mpbs on the TM Speedtests and usenet speeds at least went back to 75 or so Mbps.  All these were always via LAN.

The RGX4400 has a major problem with wifi. Its not range but it seems to buffer via wifi before opening any sites even via 5GHz and 3 ft from router. And now usenet speeds hv dropped back to 25Mpbs.

Is this common?

I am contemplating changing the router to ASUS AC68U so I believe the wifi issue will be solved but has anyone else seen throttling on Netflix fast.com with 100Mpbs. I was getting better speeds via 30Mbps. And I do know that if I use a VPN speeds on fast.com do go up but sometimes only to 50Mpbs. However, usenet speeds do not really improve.

Any thoughts would be appreciated.
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Ask TM to come again and reset your port first.
mztang52
post Jul 27 2016, 09:42 PM

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QUOTE(limjenson @ Jul 27 2016, 10:39 PM)
If Wifi connection is very crap, can complain and get to change to new router?

I am standing next to the wifi router and my speed is only reaching max 18Mbps.
Lan managed to reach 28Mbps.
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If warranty over, they will charge for it. But I recommend to buy yourself a router from outside instead of buying with them.
mztang52
post Jul 27 2016, 09:45 PM

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QUOTE(limjenson @ Jul 27 2016, 10:43 PM)
Just upgraded to Adv30 so contract renewed. If they won't charge it, might as well try?
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Is the router still under warranty?
mztang52
post Jul 28 2016, 09:35 PM

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QUOTE(sg999 @ Jul 28 2016, 10:33 PM)
i also received this call on today. worth to upgrade? currently using rm179 10m dl/ 10m up.
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Yes.
mztang52
post Jul 28 2016, 09:47 PM

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QUOTE(sg999 @ Jul 28 2016, 10:44 PM)
I am now using RM179 10Mbps
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Then just change to Advance 30, since you can get triple of your current speed with the same price.
mztang52
post Jul 28 2016, 10:00 PM

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QUOTE(sg999 @ Jul 28 2016, 10:59 PM)
Another issue is, the guy told me this offer only valid for 2 years.
After that back to 199? bangwall.gif
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Yes, this is only for 2 years.
mztang52
post Jul 29 2016, 06:18 PM

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QUOTE(lyrilmaki @ Jul 29 2016, 06:20 PM)
I did ask the Streamyx Sales from TM, what if during processing, UniFi got service.. He mentioned can cancel or upgrade to UniFi.. then will automatically cancel Streamyx.

But now both running together..  :confused:
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If streamyx call you, just tell them you already take UniFi. I used to have the same problem as you but I just tell them I already took UniFi when their call center call me for streamyx appointment.
mztang52
post Jul 29 2016, 06:20 PM

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QUOTE(toiletwater @ Jul 29 2016, 07:08 PM)
Anybody can help?
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You mean your phone line? If it is phone line, you cant merge two lines into one phone. It will not work and may destroy your stuffs.

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