not sure if is the right place to comment, I would recommend those planning to buy hp product, please do change your mind. I bought HP laptop and less than one year, the battery faulty. Their support service is really horrible and really will make you boil. They refused to believe their battery is damaged till I show them the proof of battery test result. Then, they claimed is not under warranty and claim my warranty expired till I have to start digging for invoice. Nearly one month, my battery issue is not settled yet and I submit lots of ticket and repeats tons of time my situation. From the bottom of my heart, I really regret buying the notebook with that kind of services. I even did try to reach them at facebook but once mention the issue, they deleted my comment. Not to mention the technician attitude as well.
Piece of advice, think carefully again before buying any of Hp product.. even with my invoice clearly state 2 years hardware warranty they refuse to acknowledge it.

This post has been edited by eyzf3: Dec 31 2016, 03:14 AM