Jun 8 2016, 05:20 PM
QUOTE(limadekad @ Jun 7 2016, 06:08 PM)
Good Evening,
I'm currently subscribed to Wireless Broadband 48gb package (12gb peak, 36gb off-peak)
Since March/April my data has been draining faster than usual.
Previously i subscribed the 28gb pack and the data would last me a month.
After suffering abnormal data drain i upgraded to the 48gb package with hope to solve the data drain.
However the problem persist and my current 12gb only lasted 15 days.
I've contacted online customer service and based on the data for 3-7th june usage, the total data used is at 455.6mb
I would like the daily peak (8am to 2am) data usage of my number 60142300003.
My bill cycle is on 24th of each month.
Thank you.
Maxis
Hi limadekad,I'm currently subscribed to Wireless Broadband 48gb package (12gb peak, 36gb off-peak)
Since March/April my data has been draining faster than usual.
Previously i subscribed the 28gb pack and the data would last me a month.
After suffering abnormal data drain i upgraded to the 48gb package with hope to solve the data drain.
However the problem persist and my current 12gb only lasted 15 days.
I've contacted online customer service and based on the data for 3-7th june usage, the total data used is at 455.6mb
I would like the daily peak (8am to 2am) data usage of my number 60142300003.
My bill cycle is on 24th of each month.
Thank you.
Maxis
You may check your data usage daily for your wireless broadband via MyLaunchPad
Thank you
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