My parcel very late, tracking shows delivery failure.

Wen to Poslaju center where my parcel was supposed to have arrived, they said due to high load volume, that's why no delivery to my place.

I said never mind, then I want to collect manually.

They say cannot collect, must wait to be delivered.. but already 2 days after I went to the counter, still no deliver.


They don't deliver, they don't pick up calls, they don't let me collect, just ask me to wait for the parcel while they deliver.


My goodness the service is terrible. You cannot collect unless they attempt to deliver and issue you a paper that you were not at home.


But you never get that paper if they NEVER attempt to deliver.

That means my parcel stuck in limbo. Really first class stupid service.

JB

The parcel confirm already in their service center and even listed twice failed delivery attempt because of unknown reason, which I found out was due to 'overload' workload when i went to the counter. I was very polite.

They insist I just wait for it to be delivered, as it was supposed to be delivered on the day I went to them, but 2 days passed that makes total of 4 failed days to deliver yet I am not allowed to collect.

Really nonsense service.