QUOTE(advocado @ May 21 2016, 11:41 PM)
there aren't many VW owners who has owned a VW other than the old Beetle long enough to know the issues.
only now problems starts popping up because many VW owners reaching the 5 years mileage.
but we never hear Audi owners complain so much? I'm sure Audi has as much problems as VW & the cost to repair & replace is much more than VW, and Audi's been around Malaysia much longer than VW, and has been using high tech stuffs like DSG for more than 10 years. They just sell off their old Audis and buy a new Audi.
As a owner
I think the problem is not the car.. but is the service.. many things can be solved in max a day .. even changing clutch or mechatronic..
Many things they know that has done recalled in other countries.. they just keep quiet here
Most of my problem all can be fix in few hour.. but stupid vw procedure too slow.. thats y it become days or weeks.. those part that suppose to be here.. they like to store it in singapore so making it 2 weeks to arrive here.. so pissing ppl off..
Announce will givw courtesy car.. but kedekut.. 1 sc many got 3 unit for loan..
Furthermore different SC has different procedure and system are not linked.. that cause alot problem again
SA are not trainned properly.. no transparency between staff and manager and manager with vgm..
Immagine .. just by checking why my key not working has to take 1 week.. wtf is wrong.. email HQ.. Hq reply 5 days later with msg like... we will assure SC will contact u.. got send like no send
Like what posted by TS.. volkswagen group so big can even build lambo, posrche, bently but dowan to admit fault on its cable quality which can be so easily broken because a small bit
This post has been edited by kktong83: May 22 2016, 12:10 AM