Are you using wifi(2.4ghz) to test?

Those results may not be accurate.
Using asus rt ac68u with cloudcheck service, can get 10 mbps up and down from wan. I do agree that maxis/astro iptv customers service isn't good, they said that 3rd party routers aren't compactible when I got the 3rd party router working with manual settings since asus didn't officially surport astro iptv at the moment.

OK, have you tried manually entering the vlan?

OK, may i know what fiber backbone is at your area? Is the line from tm or maxis?


Update :If it's maxis fiber backbone then you won't able to get internet /iptv service as it supposed to be a 2 digit number. If it's tm backbone then be sure to enter correct vlan and plug in the astro to lan 4.

This post has been edited by yongtjunkit: Jun 10 2016, 01:36 PM

OK that's weird. It may be tp link router issue

Asus rt ac68u

Multicast should be up and you should able to watch astro, is it possible for you to go to ip diagnostic?

Home>settings >network >ip diagnostic

This post has been edited by yongtjunkit: Jun 11 2016, 01:37 PM

Do take a picture of that screen, that may be easier, it's OK for it to have improper ip address(affects only vod) but the Multicast needs to be working

Check this tread out, they seemed to have the same issue

https://forum.lowyat.net/topic/3397411/all

This post has been edited by yongtjunkit: Jun 12 2016, 09:18 AM