I'm a parent of an infant. I have been looking for day care service for my baby and have visited a few infant care centres. The one that i am currently considering is Cherie Hearts International Preschool @ IOI Boulevard Puchong. The school looks pretty decent, with nurses taking care of the infants and there are some activities for them as well. Hence, the baby will not be just laying down and being rocked to sleep all the time, like how nanny usually get them to do.

Anyone has sent their infant/child to this preschool before or have any experiences with the school before? Would really appreciate a review or some sharing please.

Thanks!

This post has been edited by babyvparent: Dec 28 2018, 08:06 AM

Hello Macca,

They are charging RM1440/month but if you asked me if it's good, ever since they changed their management team, it's going down hill.
They do not allow parents to step into their premise and you have to drop off or pick up your kids infront of the entrance. (just imagine something like prisoner's visitation, all done through the glass door). The management team do not take parents and their views seriously. Whatever opinions/views that parents give, they will only ask junior staff/teacher to entertain you. No solution/improvement after that. It's like you are talking to the wall. They do not promote open communication and they have just disabled whatsapp group amongst the school PIC and parents of various group. This is one of their trick to disable communications amongst parents. No communications means no sharing of information. And that means, parents know less about the school, the teachers, their children, and hence, less complaints.

If you're planning to send your kids to Cherie Hearts in Puchong in particular, please think twice.

Good idea. Is your child in Cherie Hearts as well?

Oh dear, your baby got infected with HFMD this round? I can imagine how frustrated you are as my kid got it as well when in Infant Group. Within <2 years that my kid was there, there were 5 freaking times of HFMD outbreak. Out of which, 2 times the centre was closed for a week. Can you imagine that? It's so frustrating for us parents as we have to take emergency leaves to stay at home to take care of our children. Another kid even got infected twice in a roll! They kept saying that cleanliness and hygiene is of top importance to them but HFMD keeps infecting the children in the centre. My friends who send their kids to much cheaper Montessori (>2 times lower monthly fee) for 2 years by now and have never heard of any HFMD case reported. So why are we being charged at premium fee but still suffer from this?

Do you know why parents are not allowed to enter the centre? This is my guess.
They used to allow parents to get in to the reception area (just a very small space which initially meant to be parents' waiting area). There were parents who sometimes went in to use the toilet and that's where the parents "noticed things", for example: a parent saw with her own eyes that the nurses/teachers changed tape diaper for the young toddler on the bare floor (with no mat or pad). The parents made a big hoohaa out of this which i feel is absolutely reasonable! It's so unhygienic to get the kid's back and butt on the floor where so many people has stepped on, it will be extremely dirty even if you clean the floor everyday right?

My kid is still in CH because the school that i initially planned to enroll my kid to has rejected our application due to limitation of age. Will have to stay put for now and wait till my kid's next birthday to try again.

Hahaha this is so hilarious. It is so obvious that you have been talking in defence of the school instead of the parents. I don’t really understand why you have to apologise to Cherie Hearts when you’ve been nothing but a mighty defender for them. As you rightly said, this is a platform for us to share our feedbacks on Cherie Hearts. For you to say things like “God bless to all preschool who accept parents like you”, I guess it doesn’t take a genius to figure out the position that you are taking here. It’s so low I’m just going to laugh and move on. LOL

Latest Update:

Another child in Cherie Hearts got infected with HFMD, it was only within the gap of 1 month after the last outbreak.

You may want to try them out for a longer duration and share with us your experience here. Good luck!

Latest Update:

5 children in Cherie Hearts (from Play Group 1, Play Group 2, Nursery and Kindy) got infected with HFMD. Seems like they have reported to MOH. Hopefully the school won't be closed for a week like the previous time. I have utilized all my leaves for this year and have to take unpaid leave to take care of my kid if it's really closed.

I think the quality of the branch depends on the individual management, it could possibly be only Puchong's branch that has an issue.

When my kid was in infant group, yes, there's a folder with record of the baby everyday. I think it's standard across all Cherie Hearts. There were records of passing motion/changing diaper, temperature. I don't remember them recording the nap time, eating time or shower time though.

Yah, my kid is still with CH now. I don't seem to be able to find another preschool that allows pick-up as late as 7.30p.m. All of the others that I found are allowing pick-up till 6.30p.m. only. That's why I'm still stuck with CH despite all the dissatisfaction.

Yes, please monitor your baby closely. Trust your instinct and do query them and ask for details if you sense anything not right.