Guys, Ive experienced twice on this issue. Im working in SG with my GF and she juz changed from Maxis to Celcom long before the Maxis hangat news. She juz started working in SG 2 months back and somehow realize her phone suddenly cant receive any calls or sms in SG. While we check in Melaka 2 weeks later, the lady told us her phone kena RM38 roaming per day for 3 days. Hence phone line was barred.

Weird.. I sensed something very fishy and then questioned her again. She told us usage was around 10kb each separate day..... We were very very unhappy.. but was rushing back to SG that day so had to pay up in order to get the line back to life.

After came back to SG, my gf din put the simcard in at all cos scared of the charges reoccur. But last few days due to banking needs, she had to turn on her Celcom line.... 3 days later, walaa...... Barred again. No making calls nor receiving calls... not even smses..

After checking with few friends, seems like this is a known issue for Celcom. and they only will waive it for you if you make complaints to them. Best part is, usually first call they will not waive it. Until u make complaints to CFM and SKMM, then only they tell you its a freaking KNOWN ISSUE, hence will waive for you.


Im not sure how many more of you here kena this before. But twice in 2 months does seems pretty bad shape for their system.

My friend that got his waiver after complaining to CFM, kena another time again right after.... *facepalm*

I dont have my gf's phone bill to show for now coz her acct login also being blocked. Below attached is example from my friend's bill. Always triggered at the same time, even got Russia data usage.. dono how the heck it came in...

So, what do you think... MaShits blood sucker is bad, or this bloody SiaoKom vampire is worst...?

This post has been edited by cojackkoh: Apr 25 2016, 10:43 PM


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i dont care due to whatever kinda reason, they shud solve this issue bro. lots and lots of users are being affected. I canot tahan already juz come here to share this. My Maxis n Digi never give problem at all for these 2 years of me being in SG bro... why cant they juz solve it...

and we need our malaysia phone to b active while being in SG due to banking purposes... else how lah...

Bro, my gf under First RM38 plan. i dono why so many ppl kena and some never kena. maybe that's why Siaokom is taking it for granted. As how Roaming was activated, firstly Data roaming setting in the phone is turned off. Then while connect to local telco for roaming sometimes manual selection sometimes auto. But most important thing, DATA IS OFF too.

see my FB post as attached.. others kena too.

This post has been edited by cojackkoh: Apr 25 2016, 11:39 PM


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Its seriously super frustrating and best part is you cant even receive msg or calls when u are barred... we here working in SG canot even do online banking.. time to change telco for such stupid move, or juz change online banking to SG number instead... GRRRR