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Credit Cards AEON Credit Cards V4, By AEON Credit Service
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aneip
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 Dec 12 2017, 04:08 PM
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Really tensen with CS asking verification question.. Ask about something 1-2 years ago, my last installment plan, last installment i use 1-2 years ago how could remember.. Then ask where I pay.. Said CDM Aeon Cheras Selatan.. and she said what's specific name.. What more specific I dunno la..
BTW, I issues is cannot receive TAC after MNP to other provider..Other service I use no problem.. Maybanks/CIMB all no need to do anything.. Even google and yahoo can receive..
This post has been edited by aneip: Dec 12 2017, 04:10 PM
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aneip
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Dec 13 2017, 09:35 AM
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QUOTE(wjchay @ Dec 13 2017, 08:06 AM) I get the same questions again and again, which i couldn't answer, then had to call back again for another set of questions. Next time when you get through, ask them for the answers then note down yourself. Other questions like emergency contact.....I couldn't remember this one  My office number changed and i couldn't recall my last office number, nowadays who use office numbers? They have an inhouse IT team, which is not that great. I call in almost 6 months in a year to get my statement. Even portal doesnt show my statement. Bear with it. Oo.. can ask for answer? They ask my office address.. I change job 3 time within this 2 year.. Forgot already which 1.. Last time they ask, which petrol i use most.. I thought they want know location, it's most not last also.. How to calculate, i just pump the one nearest when low oil light up. Then I realise they just want the brand not location... Petronas or shell or caltex.. |
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aneip
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Dec 13 2017, 10:30 AM
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Noted.. 1 more thing, they also ask the question when you in the service center.. I felt like want to punch the guys.. He just take my mykad and even scan the thumbprint.. Then wanna ask security question again.. Adoi..
Today will go to SC to settle my TAC problem.. Can save a bit of money this 12.12 sale coz cannot use the card..
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