Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

Credit Cards AEON Credit Cards V4, By AEON Credit Service

views
     
lamode
post Jun 6 2020, 11:25 AM

anything could happen!
*******
Senior Member
3,904 posts

Joined: Jul 2007
QUOTE(ZoeOong @ Jun 5 2020, 04:13 PM)
hey guys,

last week after i called in , and the SC rejected to waive my SST.
I wrote an email to them and CC BNM.

the content i wrote.....
"according to the bank negara rules:
http://www.customs.gov.my/en/Documents/Pan...arge%20Card.pdf 
Hope Aeon fully understand the situation and remove the SST.

Please proceed my cancellation and pleas REMOVE the SST charges."

finally after 5 days, they called me and apologize for the matter, they agreed to refund me. .... share to you all to get back ur hard earn money~
*
you mean cluase 28 in the doc?
BTW its a doc and guideline from Customs, not BNM nod.gif

This post has been edited by lamode: Jun 6 2020, 11:28 AM
lamode
post Jul 1 2020, 09:47 AM

anything could happen!
*******
Senior Member
3,904 posts

Joined: Jul 2007
QUOTE(propusers @ Jul 1 2020, 09:23 AM)
may i know which hotline you call?

i call the number behind my card 03 2719 9999 since yesterday (tried yesterday morning, afternoon, and night 11pm, and today early morning)... keep saying customer service is all engaged...

i wanna call for royalty rebate to offset the sst 25
*
just stay on the line and wait for your turn...
lamode
post Jul 15 2020, 02:19 PM

anything could happen!
*******
Senior Member
3,904 posts

Joined: Jul 2007
QUOTE(edison1437 @ Jul 15 2020, 10:52 AM)
I received call again from AEON CS

again their CS told me there is no waiver for SST even no transaction performed.

I told him I'll circulate this to BN. seems like he ok with it.
*
95% u will get the waiver. remember to use the proper form from BNM website for swift reply.
lamode
post Jul 20 2020, 12:41 AM

anything could happen!
*******
Senior Member
3,904 posts

Joined: Jul 2007
QUOTE(qzsalphidopm @ Jul 20 2020, 12:17 AM)
hi guys, can I ask, every month I need to pay RM 0.60 fee when I make payment for Aeon cc via online banking .... Is there any method to avoid the RM 0.60 fee?
*
read post #3.
lamode
post Mar 15 2021, 10:12 PM

anything could happen!
*******
Senior Member
3,904 posts

Joined: Jul 2007
QUOTE(qzsalphidopm @ Mar 15 2021, 09:47 PM)
I just found out something, my spending on 1-March 12am on my Aeon Big for Bigpay reflected as transaction on 28-Feb instead, guess I gonna lose the RM 15 cashback this month =( anyone have the same issue? or I can contact CS and check about this?

user posted image
user posted image
*
not for this case, but happened other time before, probably their time is off by some seconds / minutes.

 

Change to:
| Lo-Fi Version
0.1282sec    0.51    7 queries    GZIP Disabled
Time is now: 11th December 2025 - 06:47 PM