QUOTE(nkte5207 @ Apr 21 2016, 04:30 PM)
MAXIS has done it again!
MAXIS has done it again!
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Apr 21 2016, 04:57 PM
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#1
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Senior Member
660 posts Joined: Jun 2009 |
It seems that u're stuck with Maxis one 98 for the next 2 years
QUOTE(nkte5207 @ Apr 21 2016, 04:30 PM) |
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Apr 21 2016, 05:06 PM
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#2
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660 posts Joined: Jun 2009 |
QUOTE(nkte5207 @ Apr 21 2016, 05:01 PM) if thats the case, i will definitely not settle for it. Why a consumer not allowed to downgrade their plan when in contract and the provider can simply downgrade a consumer plan? i will report it. this is pure scam and step on a consumer's right. It is clearly stated in their agreement. And in Malaysia we dont have Unfair Contract Terms Act such as in England and SingaporeQUOTE(JayChouYEE @ Apr 21 2016, 12:03 PM) try to ask them the reason. just now I read the term and condition and I find out this term. If your subscription for Service(s) is made pursuant to a promotional package, you agree that all additional terms and conditions applicable to that package will apply. We reserve the right to withdraw without liability any promotional package at any time without assigning reasons. |
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Apr 22 2016, 02:25 PM
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#3
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660 posts Joined: Jun 2009 |
Good!
QUOTE(fbtan319 @ Apr 22 2016, 02:23 PM) CS called based on my yesterday complaint, quite effective when they said new 5 days to retrieve the recorded conversation. She said i will stay at MOP98 but with 9GB (free 4GB as long as I stayed in the plan) but i have to pay for spotify premium. Blasted her again, i told her what i need is 7GB (if they want to give extra, I will be thankful), unlimited calls and sms and spotify premium with 15GB streaming with RM88 for 2 years. She still can't fulfilled the spotify so i told her, as fas as I'm concerned, I'm still subcribe to MOP188 plan with RM100 rebate. Maxis system had been illegally migrate me to MOP98 which I will not accept. Ask her to lodge a complaint again, she said the outcome will be the same. I told her, then I will lodge my complaint everyday. One i have enough complaint reference, i will go to SKMM and tribunal court. If spotify is given, then all issues will end as simple as that. I told her, u give me 9GB also useless as I already find it hard to finish the 8GB now. Let see what will happened next. I know I being difficult but I'm exercising my right as consumer. |
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Apr 22 2016, 07:13 PM
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#4
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660 posts Joined: Jun 2009 |
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