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Complaint against Roger89, False advertising and not honoring claim
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 May 18 2016, 03:35 PM
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#1
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Senior Member
5,574 posts Joined: Apr 2011 From: Kuala Lumpur   
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I know you feel cheated because the condition is not as mentioned bro, but this kind of thing can happen during COD. Asking for a RM 80 partial refund is abit off IMO, you might as well return him the fan and bear the small loss.
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May 18 2016, 03:56 PM
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#2
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Senior Member
5,574 posts Joined: Apr 2011 From: Kuala Lumpur
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QUOTE(even_steven @ May 18 2016, 03:42 PM) I did asked him for it. He didn't want to take the fan back. Now he simply pick off any solution that is convenience to him and simply said that it is considered closed without asking me if I agree to it. My last offer for him was to refund me RM80 and I will consider this case as closed. The RM20 consider his fuel money to meet me. I'll bare that loss since it will cost me around the same to go and meet up with him again to return the item. So up till this point, he still owe me RM30 and seriously a dispute tag should be put on this guy for false advertising in the first place. Well there's always risk buying online and sometimes we do need to take responsibility for it. I think a partial refund of RM50 is quite reasonable for a semi-working air cooler, of course its totally up to you if you still want it. RM80 is just too much bro and I think you are taking advantage from the situation. And I don't think false advertising is serious enough to warrant a dispute tag. There's so many of us that have had worse, but we have no choice but to suck it up. It happens. |
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May 18 2016, 04:27 PM
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#3
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Senior Member
5,574 posts Joined: Apr 2011 From: Kuala Lumpur
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QUOTE(even_steven @ May 18 2016, 04:05 PM) Not just false advertising. He even refused to honor his 7 days warranty term. I want to return the item and get a FULL refund, but he didn't want to accept it even during that 7 days warranty period. Hence why I am asking for the RM80 refund instead. To use this fan properly, I need to spend more money and time to fix it. Either that or into the bin it goes. Any way both are going to cost me something. So why must I give leeway to him since he is the one that is selling me this crap? Sometimes shit happens bro. I hope you can work out a solution with him amicably, by compromises from both parties. Its better if you just return the air cooler to him, since you think its crap anyway. Settle with a Rm80 or Rm90 possibly if he doesnt want to refund in full. It's still better than seeing something everyday that makes you sad. |
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