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 redONE Fans Club and Enquiries V1, also refer to telco website for latest

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-jackson-
post Jul 26 2017, 07:21 PM

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QUOTE(navilink @ Jul 26 2017, 02:47 PM)
Should be ok bah, parent just want to use Google Map/Waze/Whatsapp
Was considering this RedOne Postpaid vs XOX Prepaid
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Yes, redOne is better as no need for them to manually subscribe any data. Just plug in the sim & straight away got internet.
-jackson-
post Jul 27 2017, 08:16 PM

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Usually within 12 hours. Is your celcom sim active in hp & not expired?
-jackson-
post Jul 27 2017, 09:53 PM

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So better contact your dealer... probably your mnp request got error already. The dealer can check it right away thru their app.
-jackson-
post Jul 28 2017, 09:40 PM

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Good question! Yes ur right, it'll stop automatically once reached RM50. Credit limit applies to all, including PPU.
-jackson-
post Jul 29 2017, 11:51 PM

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QUOTE(batman1172 @ Jul 29 2017, 08:20 PM)
they should just implement after 1gb then user can't use internet. why want PPU
if like this then I won't subscribe for my kids
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Still can if u use android... the easiest way is to turn on the "cellular data limit". So no worries about any excess data usage.




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-jackson-
post Jul 30 2017, 02:02 PM

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The only sim that don't have PPU is ONEXOX... need to subscribe each month either via USSD menu or remotely via selfcare app (can remote topup too).

If u strongly need data restriction on telco side, then ONEXOX is the only choice.
-jackson-
post Jul 30 2017, 10:15 PM

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That's strange...
-jackson-
post Aug 2 2017, 07:03 PM

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Or dial *123# ... select 1 (my redONE plan) then select 3 (bill details) . Ur account no will be shown
-jackson-
post Aug 7 2017, 11:01 PM

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Mine requested automatic voicemail off during registration... it's easier.

Have u try live chat thru the app?
-jackson-
post Aug 9 2017, 11:24 PM

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QUOTE(zemega @ Aug 7 2017, 11:15 PM)
I have a question. My RedOne prepaid number is currently barred for no reason. It was still active when it was barred after a recieving few message saying my number will be barred. Call customer service before being barred said no problem. Call customer service after being barred said please topup. I topup still barred. Called customer service said supposedly no problem, they try to email their network team. Can;t make call, no mobile data. can still receive call.

Funny thing, the customer service number is 1909, but can;t call using the number because its barred. The autoanswer machine said to call 1111 to reactivate line, but the number is not valid, can't call 1111 using the Redone either. So is the prepaid Redone still valid or not?
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Definitely system problem. Hv u tried calling 180011088? Or chat with cs on their fb? https://www.facebook.com/RED1Mobile/
-jackson-
post Aug 9 2017, 11:25 PM

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QUOTE(ottomen_taro @ Aug 9 2017, 10:47 PM)
have anyone got a problem like me in this month??
line for internet data gone sometime for 1 day or 2.... sakit hati betol...

currently i using amazing 48... if this problem continued to happen..,, will looking forward to find another telco...
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Hv u tried changing the setting APN tu redone? Mebi this might help
-jackson-
post Aug 21 2017, 02:36 PM

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Not sure about that... Hope they extend the offer, or make it a permanent add-on.
-jackson-
post Aug 25 2017, 06:30 PM

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No not yet. They'll launch the service officially when it's ready
-jackson-
post Sep 1 2017, 10:23 PM

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Still 30days airtime validity regardless of topup amount. Those 10days & 20days validity u see on the website are only applied for free bonus data upon topup... like 100mb x 10days for rm10 topup, and 200mb x 20days for rm20 topup. So it's a nice deal... rm10 only & u got 30days validity + 1gb fast 10days + 500mb fast monthly + 1gb basic + free calls to all redone prepaid numbers. Also cheaper 16sen/minute off-net calls.
-jackson-
post Sep 15 2017, 11:01 PM

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No need... Just visit any redone shop & fill in the termination form for that number only. If still in contract, pay extra RM50.
-jackson-
post Sep 16 2017, 06:05 PM

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QUOTE(lawtm @ Sep 16 2017, 02:16 PM)
Just now i asking the agent redone that they told me need to convert my sub line to the main line(need to signing new contract before i can port out the number）.
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Yes since u still want to use the number. The deal is to promote that sub into master, rm10 charge. U can do it at any center.
-jackson-
post Sep 16 2017, 06:08 PM

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QUOTE(MNet @ Sep 16 2017, 05:36 PM)
can we mnp to redone prepaid?
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Not yet
-jackson-
post Sep 26 2017, 03:27 PM

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Yes free high speed all-day internet... can open all apps
-jackson-
post Sep 26 2017, 11:42 PM

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Yes... 300mb x 30days = 9gb
-jackson-
post Sep 26 2017, 11:44 PM

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QUOTE(MNet @ Sep 26 2017, 09:03 PM)
but too bad cannot mnp my number to prepaid
*
The system will be ready soon... so hope u can wait a little bit more
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