Hello

A lot of porting out issues from people.

Just to sharing my experience
This is not new but my experience last year.

I was a Maxis user (a long time ago an switch out a long time ago before MNP) but was with Digi for the last 4 years till June 2015.

I was on the 300mb RM 28 plan. Was ok as I just needed internet and those days 300 mb was the cheapest.
Calls and SMS pay as you use.

I moved when there was the First 38 plan 3gb + 3gb, 50 min and 50 sms. For my usage enough. Even struggle to finish the 3gb monthly.
I guess this was the first start of the price war on the low end. Good for us consumers
There is no contract with Celcom, they said to enjoy this 3 + 3 I must remain with them. Because after the promotion it went back to to 2gb + 2 gb.
I think this is the right way instead of the 2 year contact that Maxis forces on us. Not nice as they want to locked you in. With Celcom
the deal is the retention tool which is better. You decide and not be forced like how Maxis does it.

Porting out experience. Had to do this 2 times because even though I was not on contract my sub was and i didn't realise.
Had to call customer service and finally had to go to a digi shop to settle the penalty (RM 50)

Was was need. No outstanding bills
No contract if yes have settle and make sure it clear.

With this Digi was nice no counter offers but just asking why I told them and the deal was better with Celcom. They understood because there was nothing they could do.

With the whole experience they were nice and helped as much and also thank me for being their customer.

I think of this whole experience I have no problem going back to Digi if there is also a good deal.

With Maxis I think they are just out for $$$$ nothing else. They don't care about Customers.
Offering deals and trying to get you to upgrade etc which is bad. As yes they are driving for revenue but in a wrong way.
They have pissed of customer which will never go back to them because of this.
I don't use Maxis because they are expensive and I can find better value for money with other providers (digi, celcom or u mobile). I always have a choice.

Network wise Celcom is alright no problems. Sharing my 2 cents

Read this another interesting article.

https://www.linkedin.com/pulse/40k-views-la...=mp-author-card