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 Speedrent, Guarantee Deposit Scheme (ask opinion)

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wheimeng
post Apr 15 2020, 08:47 PM

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You can read more at the middle part of the page: https://speedhome.com/blog/tenancy-claims-submission/
wheimeng
post Apr 25 2020, 09:37 PM

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QUOTE(lucerne @ Apr 25 2020, 11:13 AM)
do we need to sign tenancy agreement and buy insurance with Speedhome?
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SPEEDMANAGE is a different product, free to use.
wheimeng
post Apr 25 2020, 09:38 PM

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QUOTE(lucerne @ Apr 25 2020, 10:53 AM)
how to claim the annual aircon service?  my contractor charge me the below:

R22          410a
1hp-130 1hp-200
1.5-170 1.5-230
2hp-210 2hp-280
2.5-270 2.5-340
3 rooms unit usually have 4 aircon. so annual service will be about RM600-1000 even without change of parts.  i always charge my tenant from his deposit

and also the painting , can we claim ? most times there are some stain here and there , we have to paint the whole house to look nice.  usually i deduct from the deposit depend on the stain , partially , 50% or full cost of RM1500-2500
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Please contact hello@speedhome.com for claims.
wheimeng
post Apr 27 2020, 04:58 PM

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QUOTE(lucerne @ Apr 27 2020, 01:17 PM)
u mean landlord can claim teh annual aircon services??
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Wear and tear is not claimable as per https://claims.speedhome.com

And further questions can go through hello@speedhome.com.
wheimeng
post Apr 29 2020, 09:22 AM

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QUOTE(mk92 @ Apr 27 2020, 06:36 PM)
Hi wheimeng,

I'm having the following problem and your team hasn't provide the solution yet. My tenant is giving an excuse of mco for not leaving my unit within the agreed date.
However, I can't allow him to overstay due to the reasons:

1) it was agreed multiple times that tenant will moved out from my unit on 29th April. Thus, it is tenant and prospect landlord to plan this in advance during the mco situation.
2) the mco doesn't restrict tenant to move to your new place as long you have a valid agreement with the prospect landlord. this approach has been checked and approved by new tenant with the police.
3) it is a crime for overstaying at my unit without landlord approval as stated in the tenancy agreement and can be detained as breaching of private property.
4) my insurance will be expiring on 28th April which will not be applicable for overstaying and this is unfair for me incase there are any goods are damaged.
5) existing tenant had been informed  about my new tenant about the urgency to move in to my unit since she's pregnant and her in laws are staying at block A ken rimba.
6) my prospect tenant can sue me for not fulfilling the agreement date on 30th April for moving in to my unit since both parties have signed and they pay the full deposit.

I also drop you an email, kindly please check the best options to evacuate the tenant out.

Kind regards,
Mk yap
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https://www.starproperty.my/news/117398/mco...-strata-schemes

We confirmed with KPKT last week that it's not permissible to move house except essential personnel.

What you said is correct under normal circumstances, and we cannot do something that put anyone in risk of breaking the restriction.
wheimeng
post Apr 29 2020, 09:27 AM

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QUOTE(DrPitchard @ Apr 29 2020, 07:45 AM)
I think for drilling of holes, it can be disallowed and it is reasonable to claim for compensation/insurance from Allianz via SpeedHome. Of course, its still up to their discretion and seems pretty much border line. Just make sure its clearly stated inside your additional clauses that no drilling is allowed. But double sided tape seems really minor, think it'll be hard for that.
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Our tenancy agreement has prohibited from drilling etc unless consent is given by the owner.

However, some tenants obey and some tenants do not. It's just human nature.

I always take a 'give and take' approach, not everything going to turn out the way it is, understanding that will reduce your mental stress.
wheimeng
post Apr 29 2020, 09:40 AM

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QUOTE(wheimeng @ Apr 29 2020, 09:22 AM)
https://www.starproperty.my/news/117398/mco...-strata-schemes

We confirmed with KPKT last week that it's not permissible to move house except essential personnel.

What you said is correct under normal circumstances, and we cannot do something that put anyone in risk of breaking the restriction.
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I've asked ops team to call police station for further instruction.
wheimeng
post May 1 2020, 03:31 PM

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Fastest 12 hours 58 minutes. smile.gif

Depends on location, price and most importantly demand.
wheimeng
post May 19 2020, 08:31 PM

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It's part of the inconvenience benefits.
wheimeng
post Jun 9 2020, 11:28 AM

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QUOTE(AbbyCom @ Jun 6 2020, 03:09 PM)
Hi, can someone help to advise how do I unarchive a listing? I suspect the listing became archived due to it being listed too long as there were no viewings encouraged during MCO.
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You can write in to hello@speedhome.com.

wheimeng
post Jun 9 2020, 11:33 AM

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QUOTE(DrPitchard @ Jun 5 2020, 10:31 AM)
Not sure if its' a good or bad thing, but yes, have personally experienced it myself. Have used SpeedHome a few times and the tenant experience ranges, from those that are very good (landlord's dream tenant to those nightmare from hell).

Secured a foreign tenant from Central Asia 2 years back. Paid more than the normal rate but wasn't too comfortable with his character (based on first impression, six sense). Nevertheless, went ahead with him through SpeedHome (it was called SpeedRent back then). First 6 months were fine, thereafter, that's when the nightmare begin. Calls and rental not paid. After 1 month++ of no answer, decided to break into the unit only to find it in an absolute mess and shit hole condition. Tenant left the unit for quite some time already. Only good thing was that he had already evacuated the place, so there was no need for any confrontation.

Lodge police report, file for claims, engage cleaners, fix back the unit. All in all, managed to get back the unit into rent condition within 2 weeks and actually even rented it out within 1 week once it was on the market (also through SpeedHome again, but this time, a better tenant, who is still renting it up until today)!!!

So, here's the thing. All-in-all, if I were to look back and analyze the situation, I don't think the part of getting a tenant from hell can be avoided, be it renting it out on our own, through a property agent or through platforms such as SpeedHome. As bad an experience as it was, I was lucky that SpeedHome's insurance pay out managed to cover most of my damages, RM8k+- (it came out to be about 4x the monthly rental). That's how much I claimed through the insurance. Had I go for the normal tenancy agreement with the conventional deposit, I would probably had only be able to collect 2x or max 2.5x monthly deposit.

Of course, having the deposit collected up front would give one a feel good feeling, since its cash in hand. Insurance claim on the other hand will need documentation and time to process (got my money within a month, not too bad, but certainly hope it can be better and faster). But at the end of the day, it is obvious that the SpeedHome deposit would be better compared to a conventional deposit.

I only figured out the part where conventional deposit would be better. If its for scenario whereby landlords decide to keep the deposit regardless of how good the unit condition is after the end of the tenancy (bullying tenant) or if the landlord has plans for that money and is able to roll it or invest and get a significant return before finally giving it back to the tenant once the tenancy is over. This is particularly true if one has a significant amount of properties. (Example: 8 properties, each with monthly rental of RM2k). If each property he collects 2.5 months and the units are hot properties that are always rented out, he/she will have RM40k of deposit at any point in time. Good to roll and invest.

All in all, SpeedHome is a decent option if one wants to rent out his/her unit and have that piece of mind as far as protection is concerned. No guarantee that the tenant will not give issues (this will require further effort from the landlord end in order to ensure this. For example, I make it an effort to verify the place where the tenant is working, tenure of employment.....etc). Not sure if its' the best option in the market, but certainly better than many others out there (including real estate agents who take 1 month commission and give you nothing else in return once the unit is rented out).

Cheers.
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Wow! Thanks for the detailed feedback and review!

The bad tenants provide us data point for us to predict users better, hopefully, next year we can increase the accuracy of predicting good/bad tenant. I'm sure our machine learning / AI will help us to reduce the risk for everyone - therefore it's safer for everyone.


wheimeng
post Jun 14 2020, 08:52 PM

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The inconvenience benefits depending on the package, you can claim up to RM2000, so that's the limit you can go for. Just email hello@speedhome.com to request a claim for it.
wheimeng
post Jun 20 2020, 02:02 PM

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SPEEDHOME.com is fund raising right now at pitchIN, a SC approved ECF operator. Introducing alternative to stock market, ECF gets you into deal that normally VC / PE to get in before IPO.

SPEEDHOME grew from transacting RM2 million per quarter to transacting RM13 million during Q1 2020 itself! WOW! Such impressive growth! We did 50% of FY2019 revenue in Q1 2020 and our business has recovered to pre-COVID19 level and expecting growth again!

Our investors include Silicon Valley 500 Startups (VC), IJM RE (wholly owned subsidiary of IJM Corp Bhd).

I wish to invite you to our investment preview webinar and enjoy the growth with us! RSVP now @ https://invest.speedhome.com

Thanks - Whei Meng - CEO @ SPEEDHOME - ceo@speedhome.com


wheimeng
post Jul 2 2020, 10:00 AM

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QUOTE(tangtang22 @ Jul 1 2020, 03:02 PM)
Hi Speedhome, may i know why are you holding my money? I have received noticed that the tenant has paid, but it will take a fews to be transferred to me?

Why is the need to hold my funds? This is alarming as the above message shows you are fund raising which indicates a need for more funds whilst my payment is being held by Speedhome.
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Did you email hello@speedhome.com with regards to this? We daily transfer funds, and the rental money is held on another account, we don't touch that at all.


wheimeng
post Jul 2 2020, 01:08 PM

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QUOTE(megahertz @ Jul 2 2020, 10:14 AM)
hi guys, want ask about this speedhome. is cheap rental house also able to advertise there ?
i got few cheap house rental around 700-800 per month.
i did advertise few times last few years but didnt get any feedback.

and about the tenant pay the rent, they must pay using credit card ?
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Sure, you can list it.

Tenant can pay by credit card or bank in, no problem at all.

wheimeng
post Jul 16 2020, 07:47 AM

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You can certainly choose! It's your property after all!
wheimeng
post Sep 14 2020, 12:12 PM

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QUOTE(dummies @ Sep 12 2020, 02:20 PM)
Wheimeng, does speedhome covers penang markEt too? I notice most if the propertIes listed at speedhome are from klang valley areas. Not sure you can get tenant for me if my property is in Penang
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We do cover there but less marketing budget.

We have transactions in Penang, but of course not as huge as KL. I can't say for sure but you should seek out all avenues to lease your property, including other platforms and agents.
wheimeng
post Oct 11 2020, 12:52 PM

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QUOTE(Babizz @ Oct 11 2020, 11:47 AM)
Ofcos someone would wanna view all these details way before the signing of the TA

Anyway my main concern with SpeedH remains la. In a normal TA if my tenant continues for 2nd n 3rd year I would still have the deposit with NO additional cost as the landlord while if I was with Speedhome I would have to either get the deposit or pay another one month of insurance.

Also if the tenant has no skin in the game i.e. no deposit money with the landlord they would be less inclined to take care of the unit. I would list up my units via speedH also but I would price it higher.

My2c
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Any claim that you file towards tenant will be recorded with credit reporting agency. So while they do not have cash in the game, they have records in the game.

And deposit won't be sufficient to cover big damages, where insurance outshine. Each model has its pros and cons, but ultimately, whichever gets you cash flow sooner, the better?

If SH could get you a tenant 2 months earlier, that's 2 months rental earned. Try it out before getting into an analysis paralysis situation biggrin.gif

This post has been edited by wheimeng: Oct 11 2020, 01:00 PM
wheimeng
post Oct 12 2020, 08:34 AM

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QUOTE(vinceleo @ Oct 11 2020, 04:01 PM)
@wheimeng I filed claim against my ex tenant after evicting him for failure to pay rental and utilities after only 4 months occupied, was told current insurance will cease & non refundable and for new tenant new insurance will need to be purchase. What are the option for me?

My current claim are for lost of rental, minor repair, utilities and move out house cleaning.
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If you choose to claim, then of course the insurance will cease. If you choose not to claim, we will find you a replacement for free and continuation of the existing policy.

A quick comparison if you were to use property agent - you ought to pay another commission month to the agent regardless.

So over here we have an option for you to not pay another month of fee, we gladly help you to find a replacement for free.
wheimeng
post Oct 12 2020, 08:34 AM

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QUOTE(Babizz @ Oct 12 2020, 08:05 AM)
That's good. Reported in ccris/ctos?

Most of your next concerns can easily be mitigated by extensive due diligence of the tenant. I have yet to own a condo that needs so long to rent out to a good tenant. But will surely keep SH as an option.
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