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 Celcom Data Roaming Scam, IS "roaming partner" A TRAP????

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mrdj2000
post Apr 15 2016, 01:59 AM

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Joined: Aug 2010


Hi guys,

After hearing complaints from friends, I decided to call up celcom to check out the reason behind the roaming charges by celcom.

Basically, once you're connected to their telco partners in respective countries, you will automatically be charged RM 38/day for limited data roaming (usually 500 MB / day) regardless if you use the data roaming or not.

To avoid this, you must manually select your phone network to non-celcom partners overseas. You can find out which networks are celcom partners from their website.

https://www.celcom.com.my/personal/plans/in...HQWSBoCfZ7w_wcB

For example, Celcom's partners in Australia are Vodafone and Telstra. Once you're connected to either of these networks, celcom automatically charges RM 38 / Day for 500 MB / day data roaming even if you deactivate your data roaming on your phone. To avoid this we must manually connect other networks.

Apparently Celcom just updated this policy in this month. I have been using Celcom for more than 10 years and this is something really new to me. It's definitely shame for Celcom.

I'm not sure about other Telcos, my maxis user friend also told me recently that he was also charged RM 38 for sending a SMS in Singapore. Can anyone verify? Maybe it's a government policy instead of carrier policy.

So, remember to manually connect non-celcom partners at overseas to avoid unnecessary data roaming charges if you don't plan to use it..

Cheers

 

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