Currently I am on Maxis One plan lite . Is this message from your boss aplicable to me...



Highlights

All MaxisONE Plans will soon be upgraded with much more data.
All existing MaxisONE Plan customers will automatically enjoy the upgrade before the end of the month.
Maxis will be giving all MaxisONE Plan customers free 3GB data from 14th of April to tide them over until their next bill refresh.
Enterprise MaxisONE Business plans will also be getting an upgrade soon.
Any new MaxisONE Plan customers from today onwards will also automatically get the upgrade before the end of the month.

Hi bro,

I just came from Maxis customer service asking the same thing. Short answer is NO. Lite plans don't qualify, and if you're still under contract, they don't allow you to upgrade.

What kind of sincerity is this? If they truly want to give free extra data, then don't discriminate between plans. If I knew this would have happened, I wouldn't have taken the lite plan earlier.

So nom who is lying. Maxis Customer service or CEO Morten. CEO Morten clearly say in the audio that all existing MaxisONE Plans automatically be upgraded to much higher ... and we mean much higher data for the same price...for example with 1GB will move to 5GB. Please answer..MAXIS. CEO Morten or Mr Dushyan...

You publicly promise to all maxis plan with your own voice audio but your customer service says no...

another PR disaster.....it is obvious Maxis is unprepared for this and the offer is really an after thought and done in a hush......it is a mess now for the company and now that they have used the CEO card, I wonder who will be next to video conference to address the customers.......maybe AK.........

honestly, they already came out with a good plan for east Malaysia, why can't they just use that. it is mind boggling to think that maxis thought they needed a rocket scientist to figure out what is wrong with their plan and how to solve it .......

maxis is just plainly insincere in this fiasco.

Rage to maxis still no end because maxis wont listen to us.

I have to totally agreed with @dinox.

Obviously, I'm quite surprised that they need to speak out through the video and throughout their speech, it was none other than repeating quotes.

I believe not only their PR is a mess, their internal communication is totally screw up.

With that to say, I think solid and sensible action from consumer side will certainly let them know.

guy,
Maxis one lite do not hv additional data as what announce by Maxis CEO
however, under maxis one lite if still under contract, you can upgrade your plan to higher plan.

i have 1 mop lite too..it doesnt apply on the auto data upgrade. entitled only mop98 and above..i have to upgrade the current lite plan to at least mop98..

Meanwhile those on iValue@RM100 2gb are screw kaw kaw!
Maxshit, really maximum ammo shaft!

Maxis dah lama di atas, that's y dorang tak dengar atau tak amik tahu suara pengguna..so we as pengguna ada pilihan lain selain Maxis seperti Celcom, Digi, Umobile..Digi offer plan RM78, got 7gb + unlimited call..if data tak habis guna, boleh bawa ke depan..

juz port out to others telco.

simple as that

just port out la.... me here 2 more month contract expire then will tell maxshit to go fucuk

It's time to port out lar. Look at other telco, they offer way more affordable and cheaper plan. Digi? RM78 can get 7GB data.

This looks interesting..

Bad signal, got signal also slow, 70GB also no use ma.

Maxis expensive, signal 'was' superb but getting bad since last year ( at least where I usually hang out ).
Celcom cheap and fast, but I heard many complaint signal/speed was bad after the super-affordable plan release. Even story about, if you subscribe cheap plan you get cheap speed, expensive plan get fast speed.
Digi, still heard bad story on speed, despite their claim.
Umobile, no change, signal sucks even at their HQ ? ( Time Square )

I want Google Fi !

I almost ported out, then was pulled back in by RM68 monthly for 5gb & unlimited calls/sms, ie the MOP RM158 plan with a rebate. I was told over the phone it was w no contract and for as long as I didn't terminate.

Having heard different ones on LYN, I decided to call @Maxis CS today... was told... there IS a 24mths contract! Also, because I'm on the special promo, when the new quotas announce next month, I will get NOTHING extra!

Well done, Maxis. I think you're losing another few more long time customers (not that you're bothered, eh?)

double post. *deleted*

This post has been edited by dyelen: Apr 14 2016, 11:56 PM

nasib baiklah aku dah pilih Digi jadi tidaklah pening kepala dan rasa kerugian dengan maxis seperti suatu masa dahulu.

Great one from Digi, unlimited calls and 10GB internet.

http://www.theidealmobile.com/2016/04/digi...id-80-10gb.html

If you want more data with reasonable price, better port out or cancel your Maxis.

If you just use for social chat app for work and do more things using home internet.
Different cerita.