Service down at Damansara?
Restarted my modem but doesn't help
TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science
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 Apr 14 2016, 07:21 PM
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#1
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Senior Member
1,514 posts Joined: Jan 2003 From: Earth  
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Apr 14 2016, 08:06 PM
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#2
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1,514 posts Joined: Jan 2003 From: Earth
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QUOTE(TXSim @ Apr 14 2016, 07:26 PM) Hi, LOS blinking? Yes |
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Apr 14 2016, 08:38 PM
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#3
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1,514 posts Joined: Jan 2003 From: Earth
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QUOTE(Braxton @ Apr 14 2016, 08:15 PM) maybe is fibre cut issue, call 1800181818 Waited 15mins finally someone picked up. Filed the complaint, cs told me technical team shall visit my place by tomorrow |
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Apr 16 2016, 04:41 PM
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#4
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1,514 posts Joined: Jan 2003 From: Earth
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Minor issue frombthe contractor, till now haven't resolved.
Contractor told me that my modem is unable to cope with existing 100mbps package (black huawei) Any comment on this? |
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Apr 18 2016, 02:17 PM
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#5
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1,514 posts Joined: Jan 2003 From: Earth
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QUOTE(Ricky300 @ Apr 16 2016, 04:41 PM) Minor issue frombthe contractor, till now haven't resolved. Issue with contractor again! Keep postponing....Contractor told me that my modem is unable to cope with existing 100mbps package (black huawei) Any comment on this? Luckily bro jjj2 gave a helping hand, settled the connection problem by this morning =) jjj2 is my saviour.... at least my sis and tenant will not keep mumbling about no connection tonight!  |
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Apr 29 2016, 02:17 PM
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#6
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1,514 posts Joined: Jan 2003 From: Earth
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QUOTE(djhenry91 @ Apr 28 2016, 10:29 PM) so far there is no way to temporary suspend ur broadband even TM I will have to disagree with your statement.I did suspended my Streamyx back in 2007 for 6 months without paying a single cent.  |
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Apr 29 2016, 02:59 PM
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#7
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1,514 posts Joined: Jan 2003 From: Earth
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QUOTE(djhenry91 @ Apr 29 2016, 02:42 PM) sure or not.. abuden???  |
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Apr 29 2016, 04:17 PM
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#8
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1,514 posts Joined: Jan 2003 From: Earth
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QUOTE(ChristWolves @ Apr 29 2016, 04:04 PM) The reason being? Must have a good reason right.. T&C applies for this kinda cases. Long story....TM does allow for temporary suspension....just that different branches tells u diff stories.You have to go thru the hassle! |
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Apr 29 2016, 04:36 PM
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#9
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1,514 posts Joined: Jan 2003 From: Earth
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QUOTE(ChristWolves @ Apr 29 2016, 04:34 PM) So how many branches did you go through before you smell success? Not much only 2 + multiple calls to CS + Email to MCMC  |
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Jul 14 2016, 08:24 PM
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#10
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1,514 posts Joined: Jan 2003 From: Earth
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I'm experiencing speed disruption since past 2 weeks.
The speed is not consistent, sometimes it can be fast sometimes it takes ages to load even FB page. Did a speed test and found out this. It only happened in between 8pm-9pm Attached thumbnail(s) 
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Jul 14 2016, 10:01 PM
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#11
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1,514 posts Joined: Jan 2003 From: Earth
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QUOTE(jjj2 @ Jul 14 2016, 09:39 PM) Hi Bro, how to check fiber RX reading ya?As usual narrow down to the root cause by eliminating the wireless factor, test with cable to Router --> <still same?> if so, bypassing the router by performing direct ONU test --> <still same?> check fibre RX reading. If you are alrdy very sure it only happens between 8-9pm everyday... and after this hour, it will be back to normal...test using cable to your router... * Pls perform speedtest via several servers and take a mean. Buzz me via whatsapp or sms or email or phone... wil guide you in more details. |
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May 18 2017, 10:01 AM
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#12
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1,514 posts Joined: Jan 2003 From: Earth
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QUOTE(shaniandras2787 @ May 16 2017, 11:28 AM) anyone from around Puchong experiencing a sudden drastic drop in download speed? I experienced slow speed yesterday night as well...in fact lately the line not as stable as before during night time...no idea what's the rootcauseit all begin at around 8:00pm yesterday when i only managed to clocked a download speed of below 1Mbps, persistent until today morning. called TIME and they told me there is a disruption in Cyberjaya but by right it won't affect my area =/ i was still streaming every thing at good speed before 8:00pm. |
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May 7 2018, 03:46 PM
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#13
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1,514 posts Joined: Jan 2003 From: Earth
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Just came to realised that somewhere 8pm-11pm my internet speed could drop from 1x mbps to 0.5-2mbps even in front of router. (Wifi)
Connection speed can reach up to 90mbps via cable. This drastic drop of download and upload still only persist for 1-2 hours and shall back to normal by 1x mbps. Wonder if it is my router issue? P/S - This is not the 1st router i experienced this. (Checked number of devices connected to the network, no unknown devices spotted.) |
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May 8 2018, 10:14 PM
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#14
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1,514 posts Joined: Jan 2003 From: Earth
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QUOTE(jjj2 @ May 7 2018, 04:30 PM) Hi Bro, How come your speed is 1x Mbps ? Similiar cases have been reported but I will need more findings to assist you. How come your speed is 1x Mbps ? Try download inSSIDer to scan for other hidden/rogue network devices available for that period. Which router you are using ? Thanks. Cheapo router or probably because my old laptop's network card got good enough??  Router in use Asus RT-N14UHP Will download inSSIDer later =) This post has been edited by Ricky300: May 8 2018, 10:16 PM Attached thumbnail(s) 
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