Very bad experience with Time.

After 3 weeks got installed ytd morning (Saturday). But just shortly after 1hr+ already break down. (WTF!?!)

Called Time CS they say they can only fix on working days and I must be at home when their contractor to come troubleshoot. (means expect me to take emergency leaves to attend them?!?)

3 weeks of productivity lost and now need me to take emergency leaves to attend them to fix their network issues.

Somemore tell me the billing will start ytd regardless of their downtime.

The productivity lost for downtime and time cost lost for taking leaves to attend their contractor is already higher than the monthly bills.

I really dispise their practice to let customer wait for working days and expect us to take leaves for them to troubleshoot their downtime and seriously doubt it will be wise to tie up myself for such company for 2 years.