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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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1234kingbling
post Aug 5 2016, 11:21 AM

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Hi, im looking to install time fiber. First time using time, i have a couple of questions.

1) Is speed 5000mbps shared between users in a particular building, ie a condo. Or does each user get 500 mbps?

2) 500 mbps Time vs 10 Mbps Maxis (Comparison sake) - are they both in bytes or bits?

3) I have a tm line. Will that be affected?

4) Are there any promos? How is their after sales service?

5) Its a 24 month contract. What is the penalty fee?

Thank you!

This post has been edited by 1234kingbling: Aug 5 2016, 11:22 AM
1234kingbling
post Aug 5 2016, 12:17 PM

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QUOTE(terence_nwb @ Aug 5 2016, 11:31 AM)
1. 5000 Mbps? If you subscribe 500 Mbps package, you get 500 Mbps, it is not shared.

2. Almost all ISP promote their Internet package speed in bits, so you need to divide by 8 to get the actual speed in bytes. So for 500 Mbps, you can expect to get 62.5 MBps (speed might differ and subject to the download server capacity and bandwidth available), 1.25 MBps for 10 Mbps package.

3. Nope.

4. Promotion: 1 month free subscription + RM 100 GemFive voucher (you can check the banner at the side if you are on desktop site) and RM 500 rebate to existing UniFi or Maxis Fiber user who is still on contract.

5. RM 500 penalty fee.
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How will they do the installation? Do they have to run a cable into the house?
1234kingbling
post Aug 5 2016, 12:57 PM

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QUOTE(terence_nwb @ Aug 5 2016, 12:28 PM)
Yes, they need to run the cable into your house, minor drilling is needed but they will ask for your confirmation/approval first.

Some are routed via the ceiling (like mine), some via the wall, some via the entrance, it depends on the design of your condo.
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Is there an application fee, upfront payment?
1234kingbling
post Aug 6 2016, 10:57 AM

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How are their customer service? also, anyone here using time at sterling condo, kelana jaya?
1234kingbling
post Aug 29 2016, 04:59 PM

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I cant seem to load the time website, self care page or even their speed-test.
1234kingbling
post Aug 29 2016, 05:03 PM

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QUOTE(chuahcs79 @ Aug 29 2016, 05:01 PM)
time homepages is loading fine here,..  nod.gif
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It says dns address not found,
1234kingbling
post Aug 29 2016, 05:17 PM

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Called time, and they said their website will be down until tomorrow.
1234kingbling
post Dec 2 2016, 04:59 PM

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Attached Image


My upload speed has been low for the past 2 days. Usually, 95++.

Speedtest done using LAN Cable. I have restarted the modem a few times. Still the same.
Location: Kelana Jaya
1234kingbling
post Jan 29 2017, 09:18 PM

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How do we reset to default dns? Just remove the dns coloums and leave them blank?
1234kingbling
post Jan 30 2017, 01:01 AM

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QUOTE(FusionXY @ Jan 30 2017, 12:37 AM)
Step 1: Login to your router via 192.168.0.1
Step 2: Key in ID and Password ( admin )
Step 3: Go to Network
Step 4: Select WAN
Step 5: WAN Connection
Step 6: Key in New Connection ( Your choice Name )
Step 7: Key in the PPPoE login ID and Password
Step 8: Submit
Step 9: Done
Hi, which router are you using.

After you set google DNS, set to obtain DNS automicatically.
Change Manual to Auto.
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DIR-850L
1234kingbling
post Feb 8 2017, 12:08 AM

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My internet goes really bad around 8 or 9pm. This has happened 2 days in a row around the same time. Ping spikes really high and i cant use the internet. Despite being connected. I have been using the google dns since the time dns issue. Location: PJ.

Anyone else?
1234kingbling
post Mar 23 2017, 12:56 AM

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I got HAAGEN-DAZS ICE CREAM and 500 minutes of talk time. lol.

How does the 500 minutes work?

1234kingbling
post Jun 17 2018, 04:15 PM

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Time is down in Sterling PJ. Anyone else has this problem?
1234kingbling
post Jun 19 2018, 09:51 PM

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if im using the DIR-850L modem, google DNS will be 8888 for the secondary dsn right? We dont change primary. Can anyone verify?
1234kingbling
post Sep 30 2018, 06:17 PM

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QUOTE(tuo850 @ Sep 30 2018, 04:24 PM)
100mbps user
loc: ss7 kelana jaya

[attachmentid=10049085]
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Im at the same location. But still no change in speed hmm.gif
1234kingbling
post Oct 5 2018, 06:44 PM

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im in Pj ss7. Still no upgrade.

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