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 Digi Fans Club & Enquiries V10, Always the smarter choice

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xzilem
post Apr 5 2016, 07:07 AM

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QUOTE(Qash-M @ Apr 5 2016, 01:11 AM)
Is there any Digi staff to response on their FB inbox message? It's been M.I.A for awhile now, my complain didn't get any replies... rclxub.gif
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Better emailed them. I call their hotline before this to enquire about call forwarding problem but no one answer. So i emailed them and got fast response plus they already solved the problem by resetting my call forwarding number setting.

Sent email at 1pm, got a reply with problem solved at 4pm.
xzilem
post Apr 5 2016, 02:23 PM

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QUOTE(twhong_91 @ Apr 5 2016, 12:58 PM)
I am currently under Digi smartplan 78 contract where i get 60mins free talk time and 200 sms with 3GB data monthly.

But the problem is normally my bill is around 100-120 because i call very frequent.

The contract is until this september but i think it's not worth and Digi dont allow me to change to a newer plan and asked me to pay RM200 penalty.

Is there no other way except paying the RM200 penalty?
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Better pay the penalty and get the digi 78 promo now because when your contract ended in september, the plan will become digi 98. The promo valid till June, 30
xzilem
post Apr 6 2016, 09:22 AM

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QUOTE(Rudd @ Apr 5 2016, 11:44 PM)
someone who work in digi,

please make broadband rm185 use full 100GB quota, not peak & off peak.
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Well, RM42 for 20gb (No peak & off peak) already enough for me.

user posted image user posted image
xzilem
post Apr 6 2016, 06:41 PM

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QUOTE(jonnyha @ Apr 6 2016, 02:40 PM)
What plan is that?! 20GB for RM42?

I was on the following plans (Not too sure of the old one, actually)
i128(?) iPhone > Switched to Smart 65 (RM65 for 5GB) > Changed to 75V (RM75 for 7GB) > Now thinking about DP68 or DP98 because of the rollover.

Mum still on Smart65, there's a tablet plan (1GB which is absolute crap, so might cancel that)

Tell me tell me what's that RM42 for 20GB!
Gonna switch to that IMMEDIATELY! :-O (and get dad on board DiGi as well, and cancel silly 5mbps unifi)

[edit]
Just looked at the screencap again, it's "Digi Broadband 85"? Why issit so cheap for you? RM42?
Searched for it, and saw it here: http://new.digi.com.my/broadband
It's 8+12 and not 24/7 right? This broadband plan is not a postpaid plan, meaning I need to still keep my number and maybe get a cheap phone as hotspot or something?  rclxub.gif
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It's a promo broadband 85 with 50% rebate of monthly bill.
xzilem
post Apr 6 2016, 06:59 PM

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QUOTE(jonnyha @ Apr 6 2016, 06:52 PM)
Ah, how do I get the 50% rebate? Promo still on?
So it comes with a mobile number? Or pure broadband?
Thanks for helping me respond :-)
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It's last year promo and It's a broadband only purely on data (with number of course). Just check their website for more promotion.
xzilem
post Apr 8 2016, 07:49 PM

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QUOTE(tympg @ Apr 8 2016, 07:05 PM)
I noticed DiGi has removed the June date for the end of the current postpaid promotions on their site.  Now it just says "limited time offer".  All the telcos are eyeing one another to see who's making the next move.

WIN for the customers!
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Please extend rm10 for 8gb too laugh.gif
xzilem
post Apr 12 2016, 01:17 PM

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QUOTE(ohcipala @ Apr 12 2016, 12:42 PM)
Lol i read the comments. Digi already give you (15gb + 2gb) for rm20 also already consider good enough, still need to complain.

People nowadays haih bangwall.gif
xzilem
post Apr 12 2016, 02:17 PM

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QUOTE(ohcipala @ Apr 12 2016, 01:46 PM)
I think that person is not happy that Digi ıs being misleading with the word unlimited. If it's unlimited, then there shouldn't be  FUP in the first place. BTW, it's rm30, not as what you type, rm20. Hehe
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It's a promo package Rm30 for rm20 (look at the sms sent by digi to ts). Yes i agree it's misleading, but for rm20, there is no need to report to mcmc.

He Should report rm78 for 7gb without late night 15gb data though laugh.gif
xzilem
post Apr 15 2016, 12:01 PM

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QUOTE(OKLY @ Apr 15 2016, 11:55 AM)
Some advantages Celcom still has over DiGi:
1) After exceeding quota, Celcom is throttled while DiGi totally cuts you off (based on their FAQ).
2) Celcom's quota topup is valid until next billing cycle while DiGi has a pretty short validity (usually 7 days).
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And celcom has unlimited sms (though i didn't use any sms at all with digi) laugh.gif
xzilem
post Apr 15 2016, 12:44 PM

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Nice, it seems rm10/week for 8gb are extended for another limited time (no info on date).

So rm10/week or rm40/mth, we get another 32gb. demmn
xzilem
post Jul 25 2016, 02:45 PM

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QUOTE(holypredator @ Jul 25 2016, 10:57 AM)
Seriously, no one else kena ripped off by Digi?
I want to know if Maxis or any other telco give free upgrade to existing user to match with new plan even if the contract is still on going  hmm.gif  hmm.gif
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Nope, digi offered me a better offer, thanks digi for the 20gb all day data.

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