Hi,

I got a problem here, not sure it has been asked before or not.
I am on prepaid and travelled overseas recently and I was charged something as below:
"international roaming dataservice 0.00 MB RM 0.50"

I got at least 100 of this charges during my oversea trip, and all is the same charges, 0.00MB, RM0.50 per charges.

My phone data roaming settings is off and I was connected to Wifi all the time.

I called digi, front-end customer service insist that I have use the data but when I told them I was using Wifi all the time and phone data roaming was off, they told that this will be escalated to technical team for further review.

Anyone has similar experience?

The reason I found out this is because my prepaid balance is dropping dramatically daily while in overseas where I don't make/received calls/sms.

Thanks.