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Digi Fans Club & Enquiries V10, Always the smarter choice
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owenwong84
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Apr 11 2016, 03:40 PM
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Hi ...
I got 1 friend on contract end at 2017, penalty will be RM700++. She is using the plan now is RM148 high voice unlimited call + 3GB.
With recent new plan, i'm comparing the closest plan is Digi postpaid RM128 9GB. Can Digi upgrade the data? My friend keep topup the data until every month pay RM190+...
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owenwong84
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Apr 11 2016, 03:45 PM
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QUOTE(jack2001 @ Apr 11 2016, 03:44 PM) Can you provide the month that her contract will end? May 2017 , RM858
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owenwong84
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Apr 11 2016, 04:55 PM
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QUOTE(jack2001 @ Apr 11 2016, 04:28 PM) Let's say she changes to SP 98 with discount of RM20, so that would be RM78 monthly. You said she uses SP 148 with some top up (you said RM190++), I'll take an average of RM160. Savings per month is RM148-RM78 = RM82Penalty is RM858, so, RM82*12 - RM858 =RM 984 - RM858 =RM126 If she takes SP98(RM78) and her current monthly bill average is RM160, she would save RM126. When u say change to SP78, u mean to pay the penalty?
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owenwong84
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Apr 11 2016, 07:03 PM
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QUOTE(jack2001 @ Apr 11 2016, 06:06 PM) Yep  ala like that add to cost lah... thanks for ur sharing. i wait digi reply me whether they can give more data and maintain the price
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owenwong84
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Apr 12 2016, 01:40 PM
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QUOTE(wiraone @ Apr 12 2016, 11:56 AM) Give them a call, I've just did. My wife's number is under my name, currently under smartplan 98. I've read somewhere that they've upgraded the smartplan 98 to 10GB with 4GB rolling, 300call minutes/sms. So, I called them this morning, at first the rep hesitate, saying I should complete the contract (Oct 17), then I used this "Are you becoming like MAXIS now?", the rep was giggling and then said let him check for a minute or two, put me on hold and then said, yes, we could actually upgrade the data and calls/sms to the latest as long as you're paying the same/more without a need to breach the contract. A minute after that got the confirmation sms. All is well! .. Now, I should've asked the same question for my other account, my kid using it for her iphone.  exactly correct, that is what i feel... customer is paying but just ask for fairness not a rip off kind of thing. Thank you for sharing. Urs go through phone. I just did by using facebook and see they allow or not.
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