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Digi Fans Club & Enquiries V10, Always the smarter choice
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UntilUComeBack
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 Sep 28 2016, 02:34 PM
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QUOTE(crusher @ Sep 28 2016, 01:48 PM) Their second level of customer service agent called me up today too. They agreed to waive for this time ON GOODWILL BASIS. Wtf?! As if we beg for waive now. The problem is each time you switch sim card (good luck to those travelling alot) / remove your sim to active your imsg / any usage of imsg or facetime - YOU WILL BE CHARGE RM0.50 each time. His reason gave me is I have to suck it up. If dont like can complain to SKMM or CFM. Which mean no solution from them. Dafuq i kena this month RM 45.00 hbu? first time Digi trolling me |
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UntilUComeBack
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Sep 28 2016, 03:12 PM
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QUOTE(crusher @ Sep 28 2016, 02:46 PM) Mine not as much as you. But I am imessage user. So in future duno how much will be charge oh... each message will cost u RM 0.50 so..jus calculate from that.  |
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UntilUComeBack
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Sep 29 2016, 09:30 AM
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u jus RM 3.00
i kena this month RM 45.00 mang.
maybe because i keep aeroplane mode?
so bila on data kena again?
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UntilUComeBack
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Sep 29 2016, 10:08 AM
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QUOTE(cucubud @ Sep 29 2016, 10:01 AM) Sorry to hear that. This is really sad. Suppose to be free but kena charged for it. yeah. CS Digi say because our mistake. not them  QUOTE(Chrono-Trigger @ Sep 29 2016, 10:05 AM) the trick is , when you get the message (facetime activation- carrier may charge for this ) , just press cancel. you can still use facetime or imessage with email id, but not your handphone number. using email is so... not good idea for me. yeah, should be press cancel but sometimes jus fast2 press oke.  |
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UntilUComeBack
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Sep 29 2016, 02:37 PM
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QUOTE(kenlui @ Sep 29 2016, 12:20 PM) I just called digi to enquire about the facetime/imsg charges. The guy told me it is not waivable, and the only way to solve this issue is to turn facetime/imsg off on my phone. Ridiculous isnt it? And he told me everytime I restart my phone i'll be charged. As far as I'm concern, only when we change sim cards right? He further explained that other telcos does not charge as they do not have this IDD sms thing enabled by default which sounds like a full load of crap to me. Since it's RM0.50 i'll just ignore it for now. no choice. i already turn off that imassage function. kena 1time RM 0.50 , didnt say anything. this month kena RM 45.00 ,  |
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UntilUComeBack
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Sep 30 2016, 09:02 AM
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QUOTE(kenlui @ Sep 29 2016, 07:09 PM) When u turn it facetime off, kinda defies the purpose of using an iphone right? what to do... didnt expect this thing become like this.  |
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