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Unifi Official TM UniFi High Speed Broadband Thread V25

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devilywan88
post Apr 4 2016, 09:26 PM

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last time considering upgrading to 50mbps now got 100mbps lagi tempting.

Do i need to go to TM point or just can just upgrade my current plan (OKU plan) by just calling hotline 100 ?
devilywan88
post Apr 4 2016, 09:53 PM

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QUOTE(nikrizal @ Apr 4 2016, 09:46 PM)
Wow OKU plan, I wonder how much they offer u for 100mbps?
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nah, they don't offer me anything. OKU plan still the same since 2012.

20mbps nowadays no longer enough for my usage.
devilywan88
post Apr 7 2016, 01:26 PM

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QUOTE(bizness @ Apr 7 2016, 11:20 AM)
Speedtest via 5Ghz WiFi :

[attachmentid=6328902]

TM Team (around 5 people) came to the house to check on the speed and congratulate as one of the first to install 100Mb. They gave some gift as well. :

[attachmentid=6328894]

Thanks to TM for the great service  thumbsup.gif
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free gift payung ke biggrin.gif
devilywan88
post Apr 7 2016, 01:50 PM

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QUOTE(calvinlaw510 @ Apr 7 2016, 01:28 PM)
Received 100mb upgrade confirmation from TM, technician will come on this Saturday.
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Nice! Upgraded mine yesterday, got install date on Monday. Can't wait hehe
devilywan88
post Apr 8 2016, 04:42 AM

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QUOTE(soonwai @ Apr 8 2016, 01:58 AM)
Currently I'm on UniFi30 RM179 (ie: with RM20 discount, Aneka pack & no voice pack), if I upgrade to UniFi50, what will I have to pay every month?
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RM263.94(include gst)
devilywan88
post Apr 8 2016, 07:30 AM

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QUOTE(eehong @ Apr 6 2016, 05:16 PM)
has anyone tried using Getflix here before? how is it? can it support CNBC sports live (to watch EPL)
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Yes, been using Getflix since last year to watch NBC sports and Fox Sports smile.gif
devilywan88
post Apr 8 2016, 11:19 AM

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QUOTE(manx @ Apr 8 2016, 09:24 AM)
Can share how? I have Getflix account smile.gif.
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Setup your DNS first. Get it from Getflix website.

Always remember to update your IP everytime you reboot the router.

QUOTE(eehong @ Apr 8 2016, 10:12 AM)
mind to share which device you're using to stream NBC sports live? and how to get it done?
been thinking to get Netflix, Hulu, and NBC sports....so can potong ASTROOOO vmad.gif  vmad.gif
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Mostly using my PC to stream. NBC sports Live Extra got windows 10 app. For UCL or Europa i just use FoxSports Go. All bypassed using getflix DNS. Last time using my 6s Plus. But now dunno how to setup DNS on my S7 Edge lol.

I never have astro also.haha
devilywan88
post Apr 10 2016, 12:06 AM

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QUOTE(calvinlaw510 @ Apr 9 2016, 11:52 PM)
my phone speed test on 5ghz...
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drool.gif drool.gif drool.gif
devilywan88
post Apr 11 2016, 10:03 AM

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QUOTE(kiew @ Apr 11 2016, 09:53 AM)
can I know if the voice call plan include in 30mb plan is free if call to tm fix line? and possible to keep the same phone number, if upgrade from streamyx to unifi?
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Yes free call to tm fix line. Dun think can keep same number.
devilywan88
post Apr 12 2016, 11:04 AM

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QUOTE(theskems @ Apr 12 2016, 09:37 AM)
Can you guys share your experience in upgrading to 100MBps? I registered yesterday morning at TM Point and was told that today I should be getting the new speed and tomorrow a technician will come to check if there is a need to change the router or modem..

Did the technician change your router or modem? How many days from registration to finally getting the 100MBps service?

Sorry cause I browsed through the forum and found some people did not managed to proceed with the upgrade..
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Registered mine on Wednesday, yesterday completed the upgrade. So about 3 working days.

But technician said no need change anything so use old hardware. I tot can at least get new router. Quite disappointed.
devilywan88
post Apr 12 2016, 11:19 AM

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QUOTE(jusbella @ Apr 12 2016, 11:14 AM)
If u are on PRO plan, den u can request change to new router.
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i told them about that, but the technician seems to know nothing about it, will go ask at TMpoint later at noon.
devilywan88
post Apr 12 2016, 11:40 AM

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QUOTE(theskems @ Apr 12 2016, 11:22 AM)
I kinda feel they weren't going to replace.. When the technician came you are using the stock TM router or your own router?

I'm currently using Asus rt-n66u router.. Not sure if this will be an issue.. Or should I change back to TM's router when the technician comes?
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Using archer C7 router. But before they came to my house, the speed already up to 100Mbps, so technician didn't do anything actually other than giving me the form to sign. sweat.gif

This post has been edited by devilywan88: Apr 12 2016, 11:43 AM
devilywan88
post Apr 13 2016, 12:53 PM

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QUOTE(nyunyu @ Apr 13 2016, 12:30 PM)
HG850a. Tech says TM told them if customer already using this btu then only need to replace router. Speedtest 93Mbps dl
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change to what router?
devilywan88
post May 5 2016, 09:12 PM

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anyone who upgraded to Unifi Pro got "Installation Charge (RM200)" in their billing?
devilywan88
post May 9 2016, 03:48 PM

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QUOTE(jusbella @ May 5 2016, 09:29 PM)
by default its waived....
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Called TM, they said they will charging RM200 for any package upgrade. Anyone have this problem too?

This post has been edited by devilywan88: May 9 2016, 03:48 PM
devilywan88
post May 9 2016, 08:42 PM

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QUOTE(doremon @ May 9 2016, 06:54 PM)
Once bill release make official complain to TM. They will waive it. Because they specifically said to me NO CHARGES for New or upgrade to 100mbps.
There have to BTU. one is HG8240W and another one is (Can't recall. According to TM tech they said depending on area. Not all area can use HG8240W. I suggest you get your installer (The one that do your 100mbps) complain to him. Say please change the other BTU.
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I complaint to their billing department. He even asked his supervisor and said any plan upgrades will get charged. So dem angry now.

Attached Image
devilywan88
post May 9 2016, 08:53 PM

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QUOTE(calvinlaw510 @ May 9 2016, 08:45 PM)
Total BS...i upgrade from 5mb to 10mb to 50mb to 100mb....never get charged...
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That's what I told them but still they're reluctant to admit their mistake and expect me to pay for this nonsense.
devilywan88
post May 9 2016, 09:17 PM

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QUOTE(kebeckham7 @ May 9 2016, 09:05 PM)
got my upgrade from 50Mbps to 100Mbps also no charge.....what did they say to you during upgrading happen. the technician told you will be charge 200 ringgit. haiya....

now it also happen to me for the free called. I got charge for using the phone. I already report to mcmc.
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Before the technician came, my speed already goes up to 100mb. So they just come and see but nothing to do bcoz speed already stable. I even asked them why they did not bring any new btu or router, they said dun need it for my upgrade. So just use old btu and router.

The technician also quite new to unifi thingy coz usually they handled streamyx only. Nothing mentioned about the installation charges by them. I will report to mcmc if this not settle by this week.


devilywan88
post May 9 2016, 10:02 PM

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QUOTE(doremon @ May 9 2016, 09:23 PM)
U happen to have the installer hp no ? try call them and ask y u kena charged rm200.00 logicly speaking TM will not do anything unless someone report in. I'm sure the tm installer F up something in his report. try calling them.
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Nope i dun, didn't expect them to screwup this time. Will resorts to mcmc if still no follow up from TM.
devilywan88
post May 9 2016, 10:03 PM

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Edited.Double post lol

This post has been edited by devilywan88: May 9 2016, 10:04 PM

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