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Unifi Official TM UniFi High Speed Broadband Thread V25

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XeactorZ
post Apr 8 2016, 06:40 PM

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what wrong ? can't even access to fb or twitter doh.gif
XeactorZ
post Apr 11 2016, 02:46 AM

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QUOTE(pokemon @ Apr 11 2016, 12:12 AM)
Can we get rebate for slow internet speed/high ping during this period?
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If got rebate already rebate for March bill which send at this month already lol
XeactorZ
post Apr 26 2016, 09:50 PM

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what wrong with facebook ? suddenly can't load anything doh.gif
other website is fine
XeactorZ
post Apr 27 2016, 01:32 AM

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QUOTE(fruitie @ Apr 26 2016, 10:18 PM)
Loading fine here. blink.gif
AP je, didn't do anything to it.
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right now is okay, just now even restart the modem also same doh.gif
XeactorZ
post May 1 2016, 11:36 PM

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anybody facing slow when surf facebook ?
meanwhile other website such as twitter and youtube no issue hmm.gif
XeactorZ
post May 1 2016, 11:54 PM

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QUOTE(calvinlaw510 @ May 1 2016, 11:45 PM)
no issue on fb on my side...which dns u using?
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google DNS lor

QUOTE(amirudin920927 @ May 1 2016, 11:50 PM)
Yup super slowmotion.. open picture also terhegeh2 sweat.gif
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only saw the top facebook bar doh.gif
XeactorZ
post May 2 2016, 12:45 AM

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QUOTE(calvinlaw510 @ May 1 2016, 11:56 PM)
only affected by area??? or maybe certain ip range affected hmm.gif  so far no issue for me...i am on 175.136 ip
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before restart is 175.....
after restart which is now is 118.100 is okay already

QUOTE(amirudin920927 @ May 2 2016, 12:07 AM)
Just restart router n get 219.xxx.xxx.xxx IP , seems ok now n fast.
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now on 118.100 is okay already biggrin.gif
XeactorZ
post May 8 2016, 12:28 AM

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QUOTE(zkteh @ May 8 2016, 12:10 AM)
yes, in affected areas, they are fixing. kepong area, I suppose
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kepong area here
don't have any issue hmm.gif
XeactorZ
post Jun 10 2016, 09:03 PM

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hmm something weird here
using VIP 5, just now downloading windows update
saw my speed in task manager downloading in 10mbps
finished windows update then do a speedtest, having both upload and download speed in 10 mbps laugh.gif

user posted image
XeactorZ
post Jun 10 2016, 09:37 PM

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QUOTE(zher4883 @ Jun 10 2016, 09:06 PM)
Free upgrade to VIP 10  thumbup.gif
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yea, just double confirmed with TM in twitter
my account is eligible upgrade to this vip 10 laugh.gif
XeactorZ
post Jun 11 2016, 02:23 PM

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QUOTE(bluetomsguy @ Jun 11 2016, 06:45 AM)
how long has u been a unifi subsciber?
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Since December 2012

QUOTE(fruitie @ Jun 11 2016, 10:09 AM)
Kesian, I don't need the free calls. laugh.gif
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but I just go visit TM website
since like they now provide 600 minutes (10 hours) free call to TM fixed line number hmm.gif
XeactorZ
post Jun 11 2016, 03:12 PM

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QUOTE(plumberly @ Jun 11 2016, 02:34 PM)
Yes, saw that as well. So the latest Unifi 30 package includes the free 600 min national call.

I need that as my home minister makes long distance calls almost every day!

Though not 100% happy with the price, think I will just jump in and get this RM199 package next week. Have been waiting for about a year now to move to Unifi.

Cheerio.
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last time I missed the promo
so the price is RM 199 with 30 mbps, but no free call, that the reason my parents didn't upgrade
right now might not moving as auto upgraded to vip 10 laugh.gif
XeactorZ
post Jun 11 2016, 08:09 PM

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anybody know what is the credit limit means ?
today morning I just received an email from TM, said my credit limit has been increase to RM 5XX
my bill is paid monthly RM 149 (without gst), RM 157.94 (gst)

what does it means ?? anybody can explain ?
XeactorZ
post Jun 11 2016, 10:19 PM

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QUOTE(tritonite @ Jun 11 2016, 08:16 PM)
The credit limit is usually set at around 4x your monthly subscription.

What this means, in theory, is that TM will allow you to be in arrears - i.e. 'hutang' - for 4 months. After which, they can suspend your Unifi service and take legal action to reclaim what you owe to them.

However, in practice, I've heard of people owing over 8 months worth of subscription, and nothing happening. Of course, if you get that far behind in paying, just don't expect things like free upgrade from VIP5 to VIP10, and then claim it's unfair when you are excluded.  wink.gif
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thanks for the explanation
so that means I can own them up to RM 5xx based on the email laugh.gif
here the article I found from TM website biggrin.gif

https://www.tm.com.my/Home/Broadband/unifi/...redit_Limit.pdf
XeactorZ
post Jun 12 2016, 02:27 AM

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QUOTE(soonwai @ Jun 11 2016, 10:22 PM)
I asked 100 about this and they said that it's your monthly credit limit. That means in 1 month, your monthly bill + calls + VOD you buy on HyppTV cannot exceed the RM5xx limit.

It's not a credit limit for your monthly bills. Doesn't mean that you can owe TM 3 months (RM473.82).

I tried it before, missed one month bill and got my Unifi disconnected straight away.

And of course, this contradicts what tritonite said. Give it a try and let us know. TM can be quite inconsistent sometimes.
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oo, thanks for the explanation
I thought can own up to RM 5XX laugh.gif

QUOTE(alexwsk @ Jun 11 2016, 11:38 PM)
it means that your VIP5 is going to be upgraded to VIP10 for free soon, if not already
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ya I know upgraded to VIP 10 already

QUOTE(fruitie @ Jun 11 2016, 11:38 PM)
They will call you up if you miss even one payment. Credit limit is for you to spend, not for you to owe. Just like credit cards.
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they won't call one lar
only send you a bill in red colour whistling.gif
XeactorZ
post Jun 12 2016, 03:24 PM

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QUOTE(soonwai @ Jun 12 2016, 02:30 AM)
Actually, they do call and offer you to pay via CC over the phone. You'll also get SMS, emails and automated calls with a reminder message.

TM cares...

...for your money. :-)
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no idea laugh.gif
I only know will email and sms to notify me to pay bill whistling.gif

QUOTE(fruitie @ Jun 12 2016, 02:47 AM)
I received before because I forgot to pay twice. They will call to chase. These days I pay on time. I never receive bills because mine is online statement, no red bill yet. laugh.gif

P/s: Know the difference between "own" and "owe". biggrin.gif Own = Kepunyaan. Owe = hutang biggrin.gif
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haha, so good they even called you
mine don't have at all
only got red bill, but still luckily free upgraded to vip 10 rolleyes.gif

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