Official TM UniFi High Speed Broadband Thread V25

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Unifi Official TM UniFi High Speed Broadband Thread V25

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djhenry91	Apr 24 2016, 05:27 PM Return to original view \| IPv6 \| Post #21
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	That dlink dir 850l I using it for time fiber.. One thing I don't like is when u chg setting on internet like IPV6 when it reboot the Web router will can't found.. U need restart router only manage can login..
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djhenry91	Apr 25 2016, 10:58 AM Return to original view \| Post #22
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	down and chg wan ip address
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djhenry91	May 5 2016, 04:18 PM Return to original view \| Post #23
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	QUOTE(yauyau83 @ May 5 2016, 04:00 PM) Say what you want but I was never Ignorant about it, I double checked everything before I terminate, I called once and the customer service told me cancelation fees is RM500, ask again at TM point and the dude tell me it's RM500. I just went to TM Point and manage to get it waived, so end up paying RM500 to terminate, good thing that they have a better sense in customer service now. Do note that when they sell me the HYPP TV package they did it over the phone and I don't remember them saying there is extra penalty for termination. It's plain unfair to get charged extra because they have confirmed with me the amount I have to paid for cancelation regardless of the "contract" over the phone. I won't complain if they told me the total cancelation fees beforehand but that was just not the case. i dig out old upgrade email guess wat.. » Click to show Spoiler - click again to hide... « Dear Value Customer, Please be informed that your UNIFI has been successfully upgraded to UNIFI 30 + ANEKA PACK RM179 (DISC RM20) Please restart your modem after 24hours from receiving this email to enjoy new speed Please do not hesitate to contact us at 100 HSBB Service Operations Centre (Technical Support/Reschedule Appointment) to get assistance on your HSBB related inquiries. Steps: Dial 100 Select Technical Support / Billing / Application Status Lodge report Ask for report number for your reference Information: 1. This is a computer generated email, no signature is required. 2. Upgrade / Downgrade of service will automatically renew contract for 24 month from date activate. 3. Internet access speed is: a) UniFi 50: Download 50Mbps/Upload 10Mbps* b) UniFi 30: Download 30Mbps/ Upload 5Mbps* 4. A downgrade fee of RM200 will be charged Downgrade is performed during minimum contract period. Not applicable for Unifi 30 & 50 to downgrade back to previous package but same treatment will be impose if customer Unifi 50 downgrade to Unifi 30. 5. A termination fee RM500 will be charged during minimum contract period. 6. Please direct all questions or concerns to the TM100. We are available 24 hours, 7 days a week. *Speed based on best effort and website traffic volume. Thanks & Regards, FATIN PROCESSOR UniFiCONSUMER \|OUTBOUND TELEKOM MALAYSIA SALES CENTRE OPERATION HOURS \| MON-FRI : 09.00AM-06.30PM UNIFI CENTER ( 100 ) no mention hypp tv how many year contract sooo
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djhenry91	May 6 2016, 09:05 AM Return to original view \| Post #24
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	time only kacau highrise buiding haha
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djhenry91	May 6 2016, 06:34 PM Return to original view \| IPv6 \| Post #25
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	QUOTE(CPURanger @ May 6 2016, 05:52 PM) I received a call last thursday asking me to upgrade my 10Mbps to 30Mbps with Ruby pack for RM199. I agree to it. They said 4 working days should get upgraded. Until now no news. So I call 100, they said they have no such record and they will ask other department to offer me the package. Apparently the person calling isn't from telekom. Anyone here have similar experience ? How long do they take to upgrade ? They notify via email or SMS ? Really lousy service from Telekom. email from TM..
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djhenry91	May 7 2016, 10:19 PM Return to original view \| IPv6 \| Post #26
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	guys, is unifi down? area kota damansara
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djhenry91	May 7 2016, 10:35 PM Return to original view \| IPv6 \| Post #27
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	hmm..weird i use TM dns but internet down.. so i revert my dad pc connection to my time
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djhenry91	May 7 2016, 10:41 PM Return to original view \| IPv6 \| Post #28
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	QUOTE(calvinlaw510 @ May 7 2016, 10:40 PM) weird....so far me no issue....certain area affected only maybe???? no idea..i use open dns and google dns internet down thn use TM dns still down..
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djhenry91	May 7 2016, 11:54 PM Return to original view \| IPv6 \| Post #29
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	QUOTE(jusbella @ May 7 2016, 11:37 PM) Selangor area damn smooth! Stream 4K movies no lag no pause! Youtube also damn smooth! not all in selangor area smooth la.. my unifi down location kota damansara lucky got time as backup
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djhenry91	May 8 2016, 04:01 PM Return to original view \| IPv6 \| Post #30
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	still down..adui..
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djhenry91	May 8 2016, 10:09 PM Return to original view \| IPv6 \| Post #31
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	haha..mine second day internet and phone down..kota damansara..
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djhenry91	May 12 2016, 12:49 PM Return to original view \| IPv6 \| Post #32
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	QUOTE(DecaPix @ May 12 2016, 12:43 PM) that's the D-link DIR 850L right? Yup.. I using it for time but one thing I don't like for this router is everything u chg setting on internet like IPV6 or IPv4 u better restart the router by turn off and turn on again instead dlink Web page reboot for u.. Thn it will hang Rest of it so far so good.
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djhenry91	May 12 2016, 07:23 PM Return to original view \| IPv6 \| Post #33
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	QUOTE(nevland @ May 12 2016, 07:16 PM) what's the model name of this new modem/router from TM? dlink dir 850l
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djhenry91	May 12 2016, 08:46 PM Return to original view \| IPv6 \| Post #34
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	better if compare dir 615
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djhenry91	May 13 2016, 07:44 AM Return to original view \| IPv6 \| Post #35
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	Forgot call tm about my unifi no Internet almost 1 week
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djhenry91	May 14 2016, 05:58 PM Return to original view \| IPv6 \| Post #36
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	QUOTE(dannielshazmeer @ May 14 2016, 01:08 PM) why high rise building only can apply up to unifi advance 30mbps only .. i want 50mbps ?? limitation of VDSL provide by TM.. u check Time got coverage for ur condo..if got cancel and subscribe Time
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djhenry91	May 16 2016, 04:33 PM Return to original view \| Post #37
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	this TM very funny.. last friday call complain my internet down 1 week and voip can use..they reset but no internet..so.funny thing today Tech guy mari say he told me he call to reset port and internet ok..i was like is TM CS malas do reset port ke or Tech guy call is different way of reset port..i also blur..tech guy saw me use Time ask ok ar connection..haha
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djhenry91	May 17 2016, 11:58 AM Return to original view \| Post #38
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	QUOTE(dannielshazmeer @ May 17 2016, 11:54 AM) why high rise building only can apply up to unifi advance 30mbps only .. i want 50mbps ?? read my reply on time thread
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djhenry91	May 18 2016, 10:16 AM Return to original view \| Post #39
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	QUOTE(ericpires @ May 18 2016, 10:12 AM) There is no reboot button in the Dlink 850l in the admin page? Can't find it anywhere in the settings. there is no..u have to go router turn off and turn on back...web page too simple and i dont like it
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djhenry91	May 18 2016, 12:31 PM Return to original view \| Post #40
Slow and Steady Senior Member 6,779 posts Joined: Jan 2009 From: SEGI Heaven	jus keep quiet can liao hehe
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