DSC World is just terrible to deal with. I owned the Tamron 24-70mm, had the aperture unit failed so i went for replacement (according to internet research its just a small ribbon cable that got torn, but they insisted me to change to whole unit so rm500 was spent).

during collection of the repair, somehow they managed to screw up the auto focus, and the lens would randomly stop autofocusing and even turning the manual focusing ring does nothing. i only found out this problem right before i leave the service center, and after my complaint they promised to fix it. (the technician denied that he was the one at fault, and said that i must have had the camera on while taking the lens off thus screwing up the electronics. what a joke)

spent another few days without the lens (means i cant shoot at all since it's my only lens, i asked for replacement lens as its their fault for messing up and guess what. they simply said that they have 0 backup/ demo units available so there's nothing that they can do. what kind of BS is this? )

finally they told me it was fixed and ready for collection. i checked again for autofocus and aperture, both of them work nicely now, so i took it home and went back to perak.

i didn't realize that the lens is even more screwed up at this point until i shoot for my assignments, at most focal length, the lens is so out of alignment that the right half of the image will be out of focused all of the time. i had to live with it for a few months as it was too troublesome for me to travel back and forth and when i finally had the time to visit the service center, the technician put the blame on me and said i must have knocked it or caused some damage to the lens. i argued with them and they fixed it without any costs albeit stating that they replaced the back barrel assembly (pretty sure its BS since i never even once knock the lens or dropped it).

i owned around 5-10 lens before, be it brand new or used unit and none of them are this bad.

i used to be a fans of tamron products as their optics are really good, not anymore after this incident. i lost count of how many hours and the amount of petrol i wasted for such a simple fix.

take my words, avoid tamron products at all cost unless you know anyone other than the official service center that can do the repair.

Sunset in Venice by Ken & Eve, on Flickr

IMG_0409 by Michael Boon, on Flickr

_IC_9185 by Michael Boon, on Flickr

IMG_0457 by Michael Boon, on Flickr

_IC_9138 by Michael Boon, on Flickr

_IC_9073 by Michael Boon, on Flickr