QUOTE(pakjan @ Apr 19 2016, 07:24 PM)
pls whatsapp careline at 01121993702. thanksXiaomi [Wts]redmi note 3 xiaomi malaysia-ready stock!, Gold/Grey 3GB/32GB malaysia warranty set
Xiaomi [Wts]redmi note 3 xiaomi malaysia-ready stock!, Gold/Grey 3GB/32GB malaysia warranty set
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Apr 19 2016, 10:02 PM
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#81
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5,689 posts Joined: Nov 2008 |
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Apr 20 2016, 05:16 AM
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#82
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5,689 posts Joined: Nov 2008 |
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Apr 20 2016, 11:15 AM
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#83
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5,689 posts Joined: Nov 2008 |
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Apr 21 2016, 07:16 AM
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#84
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5,689 posts Joined: Nov 2008 |
QUOTE(mramyli87 @ Apr 20 2016, 09:10 AM) What is the actual time I will be getting my phone today and don't ask me to just wait like yesterday. Please be honest and if your can't send it just refund my money. My job required me to have a phone. The phone already delivered to your house by our runner on yesterday 20/04/16 as promised at 3.30pm. Is there anything i may assist? If no, case resolved and closed. Thanks. |
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Apr 23 2016, 12:26 AM
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#85
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5,689 posts Joined: Nov 2008 |
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Apr 23 2016, 01:52 AM
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#86
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5,689 posts Joined: Nov 2008 |
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Apr 23 2016, 05:27 PM
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#87
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5,689 posts Joined: Nov 2008 |
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Apr 24 2016, 09:30 AM
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#88
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5,689 posts Joined: Nov 2008 |
QUOTE(worldhaters @ Apr 23 2016, 06:24 PM) QUOTE(elvis0720 @ Apr 23 2016, 08:37 PM) QUOTE(elvis0720 @ Apr 24 2016, 12:01 AM) Kindly read page no 1 at instructions section. After you understand the terms, kindly contact caroline for pricing at 011-21993702. Thank you. we have stopped replying pm. |
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Apr 24 2016, 10:08 AM
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#89
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5,689 posts Joined: Nov 2008 |
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Apr 26 2016, 04:17 PM
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#90
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QUOTE(FrostZero @ Apr 25 2016, 09:44 PM) Hello boss. Since your "careline" end up don't want to reply me, I have no choice but to ask here. Are you a scammer? Or are you a legit seller? Can I know where is my phone? I paid in full on 16 April, a week ago. The price I paid is more expensive than the Xiaomi website, RM1k. That's already RM150 more than the normal price. On that Saturday night your "careline" told me that if I don't pay immediately the price going to go up the next day. So, I paid in full, seeing that you got quite a lot of buyer here. That night your "careline" said will able to post out on Monday. On Monday, I ask for the tracking number whole day. Most time I whatsapp your "careline" no response. Even if got response, ask me "wait". In the end, on Monday night time only tell me you got no ready stock. Stock only come in Tuesday. OK, never mind. I still trust you. On Tuesday, finally after I keep ask and ask your "careline" provide me a tracking number. No photo of the parcel, etc. Only that tracking number. Never mind. I still trust you. That night around 10PM I start track, but found no record. OK, sometime Pos Laju late one day update when you post at counter late. On Wednesday, finally at 7PM I saw the record on Pos Laju system. I was so happy anticipating my new phone the next day. On Thursday. 11AM, I check the Pos Laju website. Found something fishy: 21 Apr 2016, 09:02 AM Delivery process Pos Laju Kota Damansara 21 Apr 2016, 07:28 AM Item arrived at destination Pos Laju Kota Damansara 21 Apr 2016, 02:31 AM Item processed Integrated Parcel Center (IPC) 20 Apr 2016, 08:05 PM Item dispatched out Pos Laju Kota Damansara 20 Apr 2016, 06:36 PM Item picked up Pos Laju Kota Damansara Are you kidding me?! You post to yourself?! I stayed in Penang, and you post to Kota Damansara? Contacted your "careline". "Careline" say called Pos Laju, and assure me the item will definitely reach me the next day, else will full refund. Friday, I see the phone still at Kota Damansara, so I lose patience and keep Whatsapp your "Careline". Until night time only tell me is because your "careline" made a mistake and put sender address as recipient. And reassure me the phone is really on the way to me. And today, Monday. I see nothing change on the Pos Laju website. No update on status. Still at Kota Damansara. So I contacted your "Careline" again. Ask for status update at 12.32PM. She reply "Wait". Ask again for update at 4.59PM. She reply "Wait, drivin". And till now don't want to reply. I don't know, did she drive from Kota Damansara to Perlis or something? Drive so long? Boss, don't try ask me to be patience. I wasted one week waiting and waiting, and never complain here. RM1k is not RM1. So giving you 1 whole week should be more than enough already. But now I'm really losing patience. If by this Friday I still see the Pos Laju status write the phone still at Kota Damansara, then never mind already. You can go take back and keep the phone for yourself. But I will demand full refund, immediately. Else I surely will report to police, since there's the potential you might be scammer. Hope you can resolve my case soon. QUOTE(yeongooi @ Apr 26 2016, 02:22 PM) bro same case here, sorry both. my sincere apology. im not at ho chi minh city. let me check the whatsapp history between you & careline. i will post it here once i touch down klia....thanksi bought mipad2 full payment 16/4/2016. then info me need to order and sent out on 25/4/2016 until now whatpps no reply no tracking number. so call refund cases person in charge just close my phone without answer proper question (even i talk nicely) my next move will be police station. i bank in to LEE KUAN MENG. kindly contact me.. |
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Apr 28 2016, 08:02 AM
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#91
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QUOTE(yeongooi @ Apr 27 2016, 08:13 PM) hi yeongooi, i have replied you thru dispute thread and here. well you must understand mi website is very slow in delivering mi products to malaysia. Even though mipad 2 will arrive here, you will only able to get mi pad 16gb android version.You see, we are genuine reseller with xiaomi china. we can get the latest, earliest release product for xiaomi all range of products from them. However, we need to pay more in order to clear all these fees like: 1. Domestic express courier from seller to our warehouse in china 2. International express fees from warehouse to malaysia 3. Duty excise for item more than RM1000 3. Kastam fees on sensitive item 4. GST 6% 5. Postage fee to you. All these are hidden fees that we need to clear before recieving your item. I dont blame you because you dont know. Pls understand our situation. again my fault, my sincere apology to you. Pls whatsapp Michael today to resolve your problem. thaks |
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Apr 28 2016, 07:28 PM
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#92
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QUOTE(FrostZero @ Apr 28 2016, 07:17 PM) Then what about me? When I ask you you tell me the price for Redmi Note 3 is: hi, pls whatspp careline to check if casing and temper glass not receive. we will sure give you back the temper glass and case if we promise you. Everyday we offer different pricing, different package to cater customer need. here i sincerely apology, kindly show your whatsapp transaction between your side and careline here, then we will post the temper glass and casing if careline promised you so.. no worry, if you deserve it, we sure give you at our own cost. pls whatsapp carelline asap. thanks- RM999 if include tempered glass and casing - RM949 if only phone I pay RM999, so my package should be the one with tempered glass and casing right? Yesterday your "careline" summore ask another RM10 extra to re-post to me. That RM10 by right I should not pay since your side is the one so clever go write sender address as recipient address, but I decide to trust you one last time. But now I receive the parcel. Only the phone inside. What happen to the tempered glass and casing? Those 2 worth RM50. Are you going to refund me now? Don't tell me those are the hidden fee? Is "Hidden fee" means you should expect a room when you buying a house? Looks like you're really not an honest businessman. "Genuine reseller"? Don't JOKE! Now what are you going to do for my case? Refund RM50 for not sending the casing and tempered glass? Or pretend nothing happen and continue to find other victim? |
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Apr 28 2016, 07:28 PM
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#93
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Apr 29 2016, 04:41 AM
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#94
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QUOTE(FrostZero @ Apr 28 2016, 07:42 PM) ![]() Here you go. Enough? Want more? I don't think I want to whatsapp your careline anymore. Same account use by multiple person. Today one promise me this, tomorrow another person don't want to admit. One person say sorry, another ask me pay RM10 more. |
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Apr 30 2016, 08:40 AM
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#95
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QUOTE(FrostZero @ Apr 29 2016, 06:15 AM) Boss, In the screenshot above it's enough to show that I paid for the RM999.00 package. I even got pick which color the casing I want. Even with whole conversation also you won't see what went wrong. What you can find is my prove of payment and the package I selected. Since your staff just simply forgotten how are you going to find the "went wrong part"? Not like the Whatsapp will write something like "Careline forgot the customer's order. Careline just simply send out one Redmi Note 3 without even checking with customer". If this is an argument then maybe you can find something but NO, this is a simple case of mistake and forgetfulness. How can those be shown on a conversation? I don't get what you try to find if not for my proof of payment and package selection. Maybe other forumer here who know what you want to look at tell me. Or don't tell me you just try to delay and delay till everyone forget the whole dispute? Will you request me to post whole conversation here and use few pages to do it? Plus, I'm not the only one with the Whatsapp record, right? Your "careline" should also have it. Why don't YOU go find the whatsapp conversation and post it here? But make sure don't PURPOSELY modify the conversation as I have a copy on my side. QUOTE(FrostZero @ Apr 29 2016, 11:33 AM) Now that I rethink the whole thing, maybe I should just be glad that I still receive the phone and don't care about the casing and tempered glass anymore (as well as the color not the one I want). Consider the RM50 a donation to the seller to support his dishonest and irresponsible business that is bound to go down the drain soon. im sorry i cant recalled you bought from us. perhaps pls contact michael for clarification. there are so many customers dealt with us before and i really have no idea who is who. thats why we always asks client what is your lyn members. as i promised you, if you are promised will have case and temper glass and we did not deliver to you, then is our fault. pls work hand in hand with michael to get back your promise items or refund accordingly. i'm truly sorry if i have forgotten you as my customer. i dont mean to be rude, you have been giving me free bump all over my sales thread. tqThis is the first time that I buy something from a "senior member" in LYN and gone through all these troubles. Hope there's no other victim of this irresponsible, worst seller in the future. In fact hope admin or mod just close all his threads. |
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May 2 2016, 01:59 AM
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#96
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QUOTE(tanjiunnya @ Apr 30 2016, 11:37 PM) whatsapp xiaomi care line at 011-21993702QUOTE(FrostZero @ Apr 30 2016, 11:45 PM) yeongooi, obviously it's the seller's alt account. This fella got a lot of duplicate account. If normal person do you think there will be those "pm pls" post right after someone complaining? I had give up on this fella, acting like he got millions of customers. If I were him I won't forget especially those that is complaining. In this forum there are other legit seller that got more customers and yet their customer service top rate. Worse is he keep mention Whatsapp Michael, but never give his number. Maybe that "michael" is his imaginary staff? Too bad you cancelled that police report. who r u? can you pls give us your order no? we will assist. tqAnyway, to suntzulee. That RM50.00 for the casing and tempered glass consider donation to you, so no need to refund me. You suck as seller. A seller who can't even refund RM50.00... I don't know what else to say. Hope mod will take some action on this person. QUOTE(yeongooi @ May 1 2016, 08:34 PM) whatsapp michael at 011-20720122. he will help you for full refundQUOTE(evolutionize @ May 1 2016, 08:36 PM) whatsapp xiaomi carline at 011-21993702. tq |
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May 2 2016, 10:54 AM
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#97
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QUOTE(kkm @ May 2 2016, 10:44 AM) First of all, accept my sincere apology, I will improve my staff customer service skill when answering customer enquirers, pls forgive them as they dunno say in our local English. Pls what's app Michael at 01120720122, he will quote again for u. I already inform him to give u special discount. Seem like our staffs need to be trained. Nevertheless pls accept my apology. |
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May 4 2016, 06:19 AM
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#98
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May 4 2016, 02:03 PM
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QUOTE(yeongooi @ May 4 2016, 11:02 AM) QUOTE(yeongooi @ May 4 2016, 11:03 AM) you will get refund in 14days. |
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May 7 2016, 06:10 AM
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#100
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5,689 posts Joined: Nov 2008 |
QUOTE(melvintkw @ May 6 2016, 11:32 AM) QUOTE(keteputih @ May 6 2016, 02:56 PM) QUOTE(Akmall540 @ May 6 2016, 03:00 PM) QUOTE(kinfei @ May 6 2016, 06:38 PM) QUOTE(korangar @ May 6 2016, 08:25 PM) for pricing, pls whatsapp xiaomi careline at 011-21993702 |
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