For a telco that only put effort to retain their loyal customer once they decided to port out, this telco is hopeless already. they are playing fire with their loyal customers. they manage to give better plan but they refuse to when we called and request to get the offer. The funniest part is they keep on denying that they not selecting those VIP customer base on the port out request they receive. But once I port out, I directly receive their loyalty team call to offer the cheap plan. Isn't it slapping their own face saying not selecting VIP base on port out request? So many Coincidence? You are damaging your own branding by doing this. Even you give me the offer when I decided to port out. I'm no longer interested to stay in this lousy company anymore.