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> Maxis giving unfair treatment to customers, Bye Maxis

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asusx
post Mar 10 2016, 09:17 AM

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QUOTE(jackson5759 @ Mar 9 2016, 08:47 PM)
I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract  (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are.  bangwall.gif  bangwall.gif  bangwall.gif  bangwall.gif
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how to get offer no 4.defukkk
asusx
post Mar 10 2016, 04:27 PM

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QUOTE(Nickeolosophy @ Mar 10 2016, 09:34 AM)
I already port from Maxis > Digi  icon_rolleyes.gif
And cancel Maxis broadband subsription too  rclxms.gif
Bye Maxis too  bye.gif
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CURRENTLY use digi....maxis + shit = maxishit..LEL
asusx
post Mar 10 2016, 04:36 PM

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QUOTE(vuetnam @ Mar 10 2016, 04:33 PM)
lai lets go terminate together...
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maxis ada trap...LOL rclxms.gif rclxms.gif
asusx
post Mar 10 2016, 04:54 PM

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Junior Member
340 posts

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From: ~Negara Bawah Bayu~

QUOTE(vuetnam @ Mar 10 2016, 04:41 PM)
haih, me maxis customer since 2011 nothing they offer me,

even  my mum who is their customer for 10+ years also takde offer

bodo
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stik with the number and port out...go find a better one berow..currently silkum got the best plant....but currently sub rm 75 7gb with digi...seems like ok la....LOL
asusx
post Mar 10 2016, 04:58 PM

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From: ~Negara Bawah Bayu~

QUOTE(jesseclane @ Mar 10 2016, 04:55 PM)
oh yea maxis leak number to 3rd party for advert. last December i help my cousin to port from sialkom to maxshit, after 1 week on maxis, he start receive SMS advert, roughly 3-4 sms/week, like casino, judi etc2

at sialkom satu advert pun tarak. dunno who leak number, counter staff or maxis internal staff
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me use sialkom last time...so many send2 judi2 majam jilake sialkom.when i ask them what was that..dey said...i gave or subcribe it by myself...defuk...dey think i am such a nob.topkek sialkom cust service
asusx
post Mar 11 2016, 10:09 AM

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Junior Member
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From: ~Negara Bawah Bayu~

QUOTE(xzilem @ Mar 11 2016, 07:33 AM)
Maxis One EM

Poor maxis user.
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gooding plan for new maxis user.LOL
asusx
post Apr 9 2016, 05:48 AM

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Joined: Jun 2012
From: ~Negara Bawah Bayu~

QUOTE(bububang @ Apr 9 2016, 01:24 AM)
I got a call from 03 2856 6000 and said will offer me RM 98 monthly + 5GB Data + Unlimited Calls & Sms . I told them celcom have better offer why i need take the offer?, and without ask more, they just end up the call.
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celcom menguasai malaysia


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