Hi. I've approached Maxis centre KLCC for MNP from current umobile line to hotlink on 2/3/16.

According to the officer, i would receive SMS from umobile / hotlink on the matters above. Till to date i have not received any SMS or notification yet.

Could you please check it for me?

Hi ForlornBrat,

We apologise for such experience occurred. Please be informed that at that point of time, we are facing system downtime. You may try to re-submit your request again.

Thank you

Do i need ro resubmit the form? As when i submitted the form, the officer asked me to purchase another sim card (another number) worth RM15 which I'm not using.
If i resubmit the application, do i need to pay again?
Or can hotlink CS contact the respective Department to resubmit my application?

Hi ForlornBrat,

There would be no additional charges incurred as the re-submission is for the same mobile number.

We would suggest that you walk into your preferred telco to do so.

Thank you