hey folks, i need advise here

my iPhone (6 plus) keep on telling storage running out or storage full.. i have tried to delete many things, but then it tell storage full again.. when i connect to iTunes, i can see most of the storage space occupied by "Other"... but i can't see then in the phone.. i check apps data, the record only shows biggest apps with data is WhatsApp which is around 300+mb only.. now i'am really puzzled how to reclaim the storage..

any advise? thanks in advance

could it be the update? iOS 9 is around 1.2gb of you haven't updated it
your iPhone will automatically download it without your knowledge

Hi, Uninstall whatsApp and re-install it back. It just happen to me earlier, and resolved it through that method I mentioned. Hope its help

the IOS is up to date, have updated quite recently

did that, it does freed ~800mb though.. which is silly, in the storage record it shows only 300+mb..

but still around 60% of the storage occupied by "others", what the hell are that..

this is suxx..

How much space is "Other" using up?
I've not had this problem before, but a friend had it and it turned out that he had a very long history of messages (main iOS app for text, mms and iMessage) with lots of photos and voice recordings. After clearing his message history and restarting his phone, he got back more than 2GB of space. It seems your message history as well as a lot of "Documents & Data" files from messaging or social apps tend to get grouped into the "Other" category by iOS.

If that doesn't help, maybe try what's suggested on these sites;
http://www.idownloadblog.com/2015/11/17/ho...age-app-caches/
http://www.igeeksblog.com/how-to-remove-ot...ta-from-iphone/

One thing I've noticed is that people who often have issues of large "Other" storage tend to update, backup and restore via iTunes. I've seldom seen people who rely solely on iCloud backups and OTA updates have this problem. Weird.

shit im having the same prob... I thinks is the ios.. im on 9.2 my friend is on 9.2.1 both of us is having the same prob at the same time.. shit need help urgently I need to use whatsapp arghhh

sorry out of topic a bit - maybe can consider doing this but too bad malaysia no one is offering such services yet


http://9to5mac.com/2016/02/03/iphone-flash...grade-shenzhen/

too much space, based on the bar the "orange" color for "other" taken up most space, 60-70% of the space. i've deleted most app and library content, by right the phone is almost empty.. i've check the "Documents and Data" for each app, as i mentioned the biggest app that taken space was Whatsapp which is 300+mb only.. my message history is not that long, back dated since around 5-6months ago only.

i ended up factory reset the phone this morning. so frustrated! have to paid so much for a phone but still have to go all this hassle.. think this phone really not worth the price.

i gave up already bro, i just do factory reset.. the problem has been bugging me since last weekend if i'm not mistaken.. for so many days, it give me stress already.. can't open whatsapp, can't take picture, even yesterday FB won't load anymore.. want to backup whatsapp also it said cannot coz need at least 100mb free to generate backup

Hey bro.. I've actually follower ur method and deleted whatsapp n then reinstall.. Problem solved 😂😂..

uninstall all apps and reinstall again..

Glad to hear that bro

you can delete "Others". Follow the instructions
http://www.cultofmac.com/310139/delete-mys...ta-iphone-ipad/

checked that previously, nothing seems to have big size

wish to see the video early.. but practically i've done most of that thing.. but the "other" is so big. i ended up factory reset

turn off iCloud - photo

yes I got this problem also but haven't found any solution thus far. as using 9.0.2 when I get that problem, now upraded to 9.2.1 still having the same problem..... so annoying..

I did a factory reset, it solves the problem for 1 day, after that I can see it eating up space again (slowly)..

This post has been edited by dikae: Mar 4 2016, 04:21 PM

Yea, mine too.. Yesterday after factory reset, i have around 7gb free.. Just now i check left 2gb.. I did not install any game in here, no video, no songs.. Dafuq is happening

I never sync photo into icloud, never turn it on

I just factory reset again, happy for 2 hours, from 10 gb to 3 gb now.. didn't do anything, only use whatsapp. could it be something to do with whatsapp?...

Whatsapps now have a new update. So if u wanna gamble and try just update now. They said in the update that they fixed the current problem. Anyways nothing to lose now to try

The culprit is Whatsapp, uninstall and re-install back

I remove whatsap, Fb and instagram, the free storage jumps from 2gb to 8.5gb... Walaoo.. So much.. But if check storage usage, those apps only use a few hundred mb only

Yea, the whatsapp update fixes issues taking a lot of storage space


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Ok so after I reset yesterday, my storage space went back to 7.3gb, then within 2 hours it went to 3gb, this morning wake up it goes to 0. Right before I update whatsapp, it went back to 7.1gb, after update whatsapp I'm now at 8.2 gb. Not sure if it will drop again, will report in later..

update 1: 2 hours passed, dropped 200mb, from 8.2 to 8.0, doesn't seem to solve the issue, maybe it drop much slower now compared to before..

update 2: ok so 24 hours passed, it didn't drop much, stops at 7.9gb now (I think it takes around 75mb to update whatsapp), but looks quite promising with the new update. will monitor another 24 hours and see how it goes..

This post has been edited by dikae: Mar 6 2016, 11:46 AM

Same here. Dropped 200mb in two hours

Mine also dropping, now 7.4gb left

Will update..

How come iOS can become this messy..

I thought was ios issue. Seems like not. It was whatapps. Please update it and your storage will be back to normal again.

Actually, back up to iTunes, then do a factory reset, then restore everything back again, then the others will reduce by quite a lot.

got this problem before. know what i did? sold my 16gb 6+ and get 6s 64gb.

problem solved.

The issue is, you did not put much thing in the phone, but somehow its full.. 64gb also will be just a waste if half of the storage occupied by "nothing"

Anyway, currently on mine the issue gone.. After a few days, still have 7gb free storage

that 'nothing' is actually your cache, history and some temporary stuff. but seriously, 16gb nowadays not enough. can consider getting bigger storage in the future
u dont wanna always clean up your phone every 2 weeks or so.

well i suppose the debuted best mobile system, iOS should be better in managing junk files than Android.. my android tablet has been close to 2 years, never full.. i've been using this for just around 5-6 months, already like that, how to use it for years then.. well, 16gb is not enough if i store things in here, but not the case here, i deleted most things but then again its full.. heck i just use this iphone for whatsapp, telephony and internet only, coz thats the only thing it can be used for (and not to forget to flash2 it around, showoff ).. LOL.. other things i do on my android devices..

but, that was last week, now it seems behaving.. maybe it was whatsapp and other app issues

Give credit where credit is due and by all means, bash until kingdom comes but please know the root cause before doing so, lest fools are deemed to be amongst us.

It was a WhatsApp issue this time. The timing of this thread and multiple threads sprouting up all over the interwebz all relate to that storage bug in WhatsApp, which has since been addressed.

yep, the purpose i open this thread is to seek advice about the root of the issue and how to solve it

same thing happened to me bro..the free storage sometimes go crazy at 300mb and at times no space at all even whatsapp messages cant come in..I restore using itunes and download latest update then the problem resolved

Hi to Sifu here
I am going to Reset my i phone because i always see storage full.
I want to reset my phone but ask for password. I had enter my password of my normal usual one but cannot.
What shall i do? Do i have to send to Apple Centre for Resting my Phone

Guys,
i have been encountering this full storage issue and tried to uninstall and reinstall whatapps did not solve this issue actually.
What i discovered was Telegram is the one eat up all the storage. i have deleted Telegram and the storage free up again.
however, i could not conclude the issue was definitely due to Telegram , i still monitoring the storage, so far so good....