TS, my suggestion

Lodge official Complaint to RHB HQ and cc to BNM, Consumer Association of Penang, FOMCA for intimidation.

Banks must not resort to gangster tactics for customers who are only 8 days late

Don't think the Bank HQ will approve such method

Go to RHB Website and look for who is the managing director or head of retail and send registered letter to complain

http://rhbgroup.com/about-us/our-leadershi...nior-management

This post has been edited by cfa28: Mar 1 2016, 06:44 PM

Hi bearwong, agree with you that bank has right to appoint agent but code of conduct must be followed.

This one not follow.